Essay on Business Resume

Submitted By aclemens14
Words: 528
Pages: 3
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Amber Clemens
1994 Sabbath Drive: Muscatine, IA 52761 : (563) 506-9782 : aclemens_09@hotmail.com
Offering extensive experience and demonstrated abilities in Information Technology and Customer Service including:
Sales – Computer Support – Network Administration - Troubleshooting

SUMMARY:
Proven ability to communicate, sell, and create profit with customers. Able to provide desktop support and troubleshoot multiple hardware issues with a variety of computers. Extensive background in customer service, sales, and computer technology. Familiar with working as an individual and gaining my own profits. Outstanding proven experience in supporting and optimizing the performance of workstations, operating systems, and networks. EXPERIENCE:

TMone, Iowa City, IA April 2010 - March 2011/May 2012-Present
Telephone Account Manager/Inside E-Services Sales Manager Takes inbound and outbound phone call inquiries about issues with Advance Auto Parts Creates websites for Advance Auto Parts customers and their own personal shops Works with customers to determine their needs for everyday office supplies in their office. Provides services to Office Depot contract customers, such as account billing or in-store purchasing credit cards. Carries out sales of office supplies, furniture, or electronics at Office Depot every day. Communicates and gains win-back customers to purchase with Office Depot opposed to another office supplier. Builds good customer service relationships with customers

FanFare Sports Moline, IL April 2011-March 2012
Marketing Supervisor Provided user support for several workstations Processed orders for advertisement for schools throughout the United States. Installed multiple hardware to PCs throughout the company Handled invoices, cancelled orders and other problems processing orders. Successfully researched, analyzed, troubleshoot and resolved simple complex network problems..

Arbys, Muscatine, IA 2007-2010
Cashier
Prepared food orders for customers, along with hospitality needs and services. Handled money and cash problems at the end of each shift, including voids, free meals, or inaccuracy of an order. Passed a section in the Arbys Handbook every 6 months memorizing certain factors or qualifications to be an Arbys team member. Memorized menu items and prices, so that I could assist my customer
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