Essay on Carson Manor

Words: 1247
Pages: 5

1.) Identification of Problem:
Key Issues/Problems:
Carson Manor is a nursing home that houses the elderly and provides them with nursing care. This case of Carson Manor the nursing home is fraught with cost inefficiencies. There are more issues with the system of classifying patients and the levels of nursing care given to each of those patients.
Potential Problems include: * Budget is massively inefficient in keeping and taking care of the elderly within the nursing home. * Nurses will not be able to provide good quality care for their patients. * Patients of a certain status will receive unequal care. * Whether or not to outsource or to improve present system. * Deciding on the criteria to evaluate nursing care
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In regards to the service we were looking for a firm that had excellent reviews on their nursing care we decided that Standardcare was no longer the best choice due to its complicity in allowing their standards to slip. Patientcare and Clark-Hamilton showed great promise concerning their nursing care. As per reliability we took the references as queues as to what kind of firm we were dealing with. Standardcare could not afford to give us references. Patientcare’s references seemed extremely unreliable especially compared to Clark-Hamilton’s glowing references. The clear choice it seems would be to contract out to Clark-Hamilton.

Criteria | Weight(1-10) | Patientcare | weight | Clark-Hamilton | weight | Standardcare | weight | Quality | 9 | 8 | 72 | 10 | 90 | 6 | 54 | Price | 7 | 10 | 70 | 8 | 56 | 5 | 35 | Service | 8 | 4 | 32 | 10 | 80 | 7 | 56 | Reliability | 8 | 3 | 24 | 10 | 80 | 5 | 40 | Method | 5 | 5 | 25 | 8 | 40 | 7 | 35 | Specialization | 8 | 6 | 48 | 10 | 80 | 10 | 80 | Totals: | | | 271 | | 426 | | 300 |

4.) Implementation:
Plan of Action: * Form Steering Committee to oversee the implementation done by Clarke-Hamilton. * Steering Committee will review and revise terms of contract with Clarke-Hamilton. * This process will be documented and reviewed. * Sections will be reviewed. * Interviews and tour. * Identify all possible areas in which to improve the system in Carson