Essay on Conflict Resolution Techniques

Words: 1627
Pages: 7
Open Document
Most people believe that conflict is something negative. In many cases conflict can be. Whether1 a small dispute between two neighbors or a global conflict that leads to war, conflict is inevitable. Disagreement is a part of human nature. We are a society of individuals working together to achieve common goals. How we handle conflict determines whether the outcome is a negative or a positive one. If properly handled, conflict may lead to growth, maturity, and understanding of one another. If not, conflict at school could lead to broken ties, at home to hurt feelings, and in the workplace to discouragement. These negative outcomes may be avoided when conflict is handled properly. There is no single technique that works best for …show more content…
Everyone has his or her own perception of what exactly happened. Between two people, one's view may differ from the others' when there is a conflict. Listening to the problem, restating the issue in simplest terms and keeping the problem separate from the people is important when mediating. "A listener who does not take sides. It is someone who is patient and respects others' viewpoints" (Weekly Reader Corporation, Jan 1999). Helping both parties agree on exactly what the problem is necessary. Refocusing the problem is the next step.
By refocusing the problem the mediator helps the people get a new perspective on what it is they are arguing about. Find the underlying "reason" why both individuals acted the way they did is important. Asking questions like, "Why did individual ‘A' do what they did and why individual ‘B' acted in the manner they did", can help you find the source of the problem. Finding the core of the problem is needed to generate possible solutions.
The mediator's job is to brainstorm some possible solutions that will help in solving the conflict. The possible solutions should be suitable to each individuals needs and not offend any other individuals. "Express any ideas that come to mind, collect as many ideas as possible, and don't discuss or criticize the ideas" (p.5 Weekly Reader Corp. Jan 1999). Once the possible solutions are established, evaluating the situation and deciding on one solution that will
Show More

Related Documents: Essay on Conflict Resolution Techniques

Conflict Resolution Styles In Nursing

Manage those in a workplace environments, may spend most of their time addressing employer and co-worker conflict. Conflict may significantly affect employer, co-worker morale. A clearly understanding of factors that conflict resolution could lead to the promotion of better management strategies, the desire of this research was to identify the main the main conflict resolution styles in two setting academic vs pharmacy, Ref: (contemporary nurse (2012) 43 (11):73-80). Within each of this…

Words 592 - Pages 3

Questions On Conflict

Conflict Resolution Steve Verboort Instructor Kristin Akerele ANT 101 August 17th, 2014 Israel and Palestine have been at war against each other for years. Religion, Kinship and culture are just a few reasons why they have been at war with each other. The conflict resolution for both countries can happen but it would take compromise on both sides to come to a mutual agreement. I believe that the two countries can have resolution that would stop the conflict between with one another. The…

Words 1019 - Pages 5

Essay on Unit Six

acceptable a closer relationship might contribute both to dependency and exceeding a role. For example undertaking medication dosage or exceeding the brief by engaging in family conflict for example or accepting gifts. All could compromise the role of the worker and lead to unfortunate consequences for all. There might also be conflict with other agencies when boundaries are ignored. 3.1 explain why it is important to work in partnership with others. Different agencies have different roles and the workers…

Words 736 - Pages 3

Essay on Conflict Notes

Interpersonal Conflict Interpersonal conflict occurs when one or more persons frustrate or interfere with a goal of another person. Interpersonal conflict can be broken down into two broad categories: Relationship conflict is conflict between two or more people arising out of personality clashes or emotionally-charged interactions Task conflict is related to conflicts over policies, distribution of resources or the manner of task completion.For example, let's say you and a colleague are both computer…

Words 328 - Pages 2

Conflict Resolution Field Essay

As we all have experienced that conflict is happening everywhere. It can be simple or serious conflict. Conflict is an expressed struggle between two interdependent people who have different views, interests, or goals, and; feel a need to resolve differences. It can be a positive effect if helps build new insights and patterns in a relationship, or can be negative if it dismantles to relationships. (Beebe, Beebe, & Redmond, 2014) The conflict resolution field specializes in helping people communicate…

Words 294 - Pages 2

Mediation and Advocacy Website Essay

individual or group to become empowered, to help settle differences or negotiate problems. The first website that I chose to look at was the North Carolina State University’s health center. They have a website that deals with conflict resolution using different techniques. This is a local website, and made specifically for that college, and the people who are affiliated with that college. The goal of this group and the website is to provide assistance to help individuals work out problems (Health…

Words 628 - Pages 3

Conflict: Conflict and Greenwell Child Care Essay

CONFLICT RESOLUTION POLICY: COMPLAINTS, CONCERNS & GRIEVANCES Rationale: Greenwell Child Care Centre is responsible for the protection of the health and safety of each individual entering our premises. We recognize that our duty of care extends to ensure that all persons are provided with a high level of equity and fairness in relation to grievances and complaints management and procedures. It is understood that there is a shared legal responsibility, commitment and accountability by all persons…

Words 695 - Pages 3

What Is Contract Creation Management

of the contract both companies came together to try to work out an agreement and contract. It was difficult from the very beginning of the process as both companies could not agree on clauses and sections of the contract. Because there was so much conflict, portions of the contact were not entirely clear to both parties. Eventually the contract was completed but was not completely clear to either side. It is so important to ensure that both sides are not only in agreement but that they can fully understand…

Words 1023 - Pages 5

Conflict In The Workplace

Introduction Conflict is a “process that begins when one party perceives another party has or is about to negatively affect something the first party cares about.” CITATION Rob13 \l 1033 (Robbins & Judge, 2013). Poorly communicated information, misinterpreted information and communications, and transmitting information through incorrect channels cause conflict. Two types of conflict affect the workplace: 1) task conflict relating to content and work goals and 2) relationship conflict focusing on…

Words 5592 - Pages 23

Essay Jennifer Proctor Assignment 3

and process. Groups may participate with other groups when groups are working together, and inter group competition which is also built the conflict. Group behavior has been a subject of considerable study in mid 20th century (Alford, 1994; Brown, 2001; Hogg, 2000). We describe the group development we found that group dynamics consists of a set of technique which is related to the internal nature of the group. The structure of a group helps the management predict individual behavior within the…

Words 1562 - Pages 7