CHAPTER 14
Basic Elements of Control
The final section of the book, Part V, “Controlling,” covers the fourth basic managerial function, the controlling process. It consists of two chapters. Chapter 14 introduces the controlling process, while Chapter 15 focuses on three specific topics in controlling: operations, quality, and productivity.
CHAPTER SUMMARY
Chapter 14 introduces and covers the basic elements of control in organizations. It first characterizes the nature of control. Subsequent…
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