ASSESSMENT ACTIVITY : UNIT No: 2 UNIT NAME: Managing Change in Organisations
ASSESSMENT NO: 1 OF 1 FOR THIS UNIT
Full Name: RAHUL DESHMUKH 4 Intake: October’ 2008
Date issued: ____________ Date due: February 13, 2009 Date submitted: June 01, 2009
Assessor(s):_______________________________________ Learning Outcomes: 1, 2, 3
Unit outcomes
Outcome Evidence for the criteria Feedback Assessor’s decision Internal Verification 1
Explore the background to change affecting the current organisation (2.1) • discuss the background to change that exists intoday’s economy a • evaluate the strengths and weaknesses of bureaucratic organisations b • compare alternative forms of …show more content…
The key work which defines the human relations approach comes from Elton Mayo, the informal organization determines to the large extent, workers attitudes to the formal organization. It is work group norms which tend to set standards of performance, such as time keeping, output, quality, attitudes towards customers and clients, dress codes, etc., and management cannot impose standards which are not acceptable in this alternative culture. This is a major problem for management since managers themselves are party to the informal organization and culture as well.
In 1960s, a number of behavioural scientists emerged, among them Douglas McGregor is best known for his classification of assumptions about human nature but it ignores the real commercial and technological constrains of industrial life. It overreacts against the excessive formality of the scientific management; this gave rise to systems approach to organization laid down by Miller and Rice explains that organizations have to be treated as open-end systems that are continuous dependent upon and persuaded by their background. Then came the contingency theory which made a detailed analysis on various organizations and concluded that their system and way of operation is an act of conditions and factors in which they operate and exist. Theory is against those who see organizations as mutually opposed social systems which set formal against informal organizations, and against