1. Types of written communication: email, letters and faxes (internal and external) forms, reports and memos (internal and external) minutes and agendas for meetings (internal) technical and procedural manuals (internal) workplace signs (internal) whiteboards and pin-up boards (internal)
2. Definitions
Minutes of meetings:
The written record of an official proceeding. The notes recounting the transactions occurring at a meeting or official proceeding; a record kept by courts and corporations for future reference.
Letters:
A written or printed communication addressed to a person, company, etc, usually sent by post in an envelope.
Basic agreement:
Written agreement (not necessarily constituting a binding contract) between a buyer and a seller, laying down the terms applicable to procurement of one or more named items for a stated period. It also contains detailed specifications on the goods or services to be supplied, and affirms their agreed upon prices (or the formula or method used in price determination).
Emails:
1. A system for sending and receiving messages electronically over a computer network, as between personal computers.
2. A message or messages sent o.r received by such a system.
Projects:
1.Typically defined as a collaborative enterprise, frequently involving research or design, that is carefully planned to achieve a particular aim.
2. Projects can be further defined as temporary rather than