Nine Generic Influence Tactics
1. Rational persuasion. Trying to convince someone with reason, logic, or facts.
2. Inspirational appeals. Trying to build enthusiasm by appealing to others’ emotions, ideals, or values.
3. Consultation. Getting others to participate in planning, making decisions, and changes.
4. Ingratiation. Getting someone in a good mood prior to making a request; being friendly, helpful, and using praise or flattery.
5. Personal appeals. Referring to friendship and loyalty when…
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