1810 Coca Cola Tackles The Business And Essay

Submitted By nvats00
Words: 2386
Pages: 10

Orange County Convention Center
Orlando, Florida | May 15-18, 2011

Case Study: Coca Cola Tackles the Business and Technology
Challenges of Implementing SAP Adobe HCM Process & Forms
Lisa Bobb
Valarie W. Mackey

]

[ Learning Points
 Learn how to properly plan for a SAP HCM Adobe Process &
Forms Project
 Learn about the things to look out for when implementing SAP
HCM Adobe Process & Forms
 Learn how The Coca-Cola Company customized the SAP
HCM Adobe Process & Forms to meet our needs

Real Experience. Real Advantage.

2

[ Agenda









Company Profile and Background
HR Transformation
Enterprise Portal Branding
SAP Adobe HCM Process and Forms Project Introduction
SAP Adobe HCM Process and Forms Features and Benefits
Demo
Challenges and Lessons Learned
Questions

Real Experience. Real Advantage.

3

[ Company Profile


Our Company
– Marketing & Innovation
– ~ 400 Brands in over 200 countries (80 in the US alone)
– 18,000+ employees*
– Stock Symbol KO



SAP Implemented Globally








Implementation began in 1997 with FI
HR began in 1999
50+ country variations
Single instance in the US*
Split Landscape

SAP HR Global Footprint – 6.0
EhP4










Employee Administration
Organization Management
SAP Portal
ESS/MSS & Adobe Interactive Forms
Enterprise Compensation Management
Employee Performance Management
Learning Solution (LSO)
Time & Attendance
BW for HR

*Does not include 2010 CCE acquisition (75,000 employees)
Real Experience. Real Advantage.

[ Evolution of SAP HR at The Coca-Cola Company

crawl

walk

sprint!

Focus on Service
Delivery

Real Experience. Real Advantage.

Leverage the
Investment
Set the
Foundation

• 2008 - 11 HR Transformation
• Focus on usability
• Local Language portal
• Enable BPO & Call Centers
• 2009 -11 Manager Center
• HCM Adobe Processes & Forms
• Enterprise Compensation
Management
• Learning Management Portal
• SAP Time & Attendance
• 2009 Upgrade to ECC 6.0 Ehp4
• 2008 Upgrade to ECC 6.0
• 2008 HR Portal to Employee Portal: myKO w/ Enterprise Content Management
• 2007 Global LSO Rollout Complete
• 2006 PCRs in North America
• 2006 Performance Management
• 1998 – 2005 Pilot to Global SAP HR
Implementation Complete
• Personnel Admin / Org Mgmt
• Business Warehouse
• 2002 HR Portal: All About Me

Orange County Convention Center
Orlando, Florida | May 15-18, 2011

HR Transformation

]

[

Real Experience. Real Advantage.

[ HR Transformation Objectives
• To deliver twice the value, at a significantly reduced cost, compared to the current state
• To utilize global common standard processes within a tiered service delivery model
• To transform the role of the Human Resources generalist into a strategic business partner, enabling increased focus and alignment to the business strategy (e.g. driving organizational effectiveness, organizational change and leveraging key talent, etc.) • To deliver a common, positive user experience and enhance productivity for managers and HR Professionals

Classified - Internal use
Real Experience. Real Advantage.

Page 8

HR View- End State Service Delivery Model

[

ILLUSTRATIVE

Business Requests are Wide Ranging

Fast and accurate common processes for common employee experience and fairness Complaint s People Strategy
Aligns with Business
Strategy

Vacation
Questions

(eg Culture, Capability,
Talent, Change)

Maternity
Leave
New Employee
Orientation

PDF

M&A
Integration

Expat
Policy

RIF

Job
Grades

Recruitmen t Change
Management

Clear roles for speed of service delivery and expertise Strategic
Business
Partner

Faster response to managers and employees Global Centers of Expertise
Talent
Acquisition

Global
Workplace
Rights

Compensation
& Benefits

Coca-Cola
University

Diversity

Talent Mgt

Org Mgt
Technology Applications
Strategic Processes
Design/ Policy Processes
Administrative Processes

Real Experience. Real Advantage.

P3

Design and Roll
Out Programs

Training
Class

Job
Design

Mistake in Pay

Routine