NOTE: Exam # 1 covers Chapters 1- 6
Chapter 1 -- The student should be able to:
Staffing- the process of acquiring, deploying, and retaining a workforce of sufficient quantity and quality.
Deploy- placement of new hires in the actual jobs they will hold
Retain-Trying to manage the amount of employees who stay in the organization
Describe the role of staffing quantity and quality in the definition of staffing:
Staffing Quantity: Means having enough people to conduct business
Staffing Quality: Means having people with the requisite KSAO’s
Explain the concepts of Person-Job and Person-Organization match and describe the outcomes of a good match.
Person Job: Seeks to find a perfect match between the job and the individual
Person-Organization: Seeks to find a match for the job as well as the organization
Recognize the components of staffing: support activities and core staffing activities.
Staffing Core components: Recruitment, Selection, Employment
Recognize and understand the key strategic staffing decisions.
Understand the key issues related to ethical staffing practices.
a. Recognize the types of employment relationships
Employer-Employee, Independent contractors, temp employees, unpaid interns, trainees.
b. Understand why laws are needed and recognize the different sources of laws and regulations.
Why Laws are needed: Are needed for balance of power, and protection of employees and protection of employers
c. Explain the regulatory model as it relates to EEO. Be able to trace a piece of legislation from beginning to end. See Handout.
d. Understand the role and responsibilities of the EEOC and the OFCCP.
e. Recognize the major Federal Laws and understand what these law cover.
f. Recognize the basic litigation procession
g. Define disparate impact and disparate treatment
h. Define, recognize and interpret stock, flow and concentration statistics.
i. Understand the role of the EEOC and the OFCCP in enforcement of the law.
j. Define BFOQ and recognize examples of BFOQs
k. Recognize the EEO/AA best practices criteria.
a. Define HRP- list and describe the steps of the HRP process. Recognize the external influences on HR and staffing planning.
b. List and describe the steps in the HR and staffing planning processes. Describe the initial decisions, forecasting requirements, forecasting availabilities
c. Define the following: core workforce, flexible workforce
d. Understand the different staffing philosophies and describe the advantages and disadvantages of each.
e. Understand diversity planning and discuss affirmative action plans
f. Understand how to complete a Markov analysis and interpret the results
a. Define the different types of jobs.
b. Define the following terms: job family, job category, job, position, task dimension, task, element, job description, job specification, KSAOs
c. Describe the sources used to collect data for job analysis
d. Describe the concept of job analysis, and explain its purposes with respect to recruitment and selection. Define the three different types of job analysis.
e. Define a job description and job specification
f. Describe the steps in the job analysis process.
g. Explain how you would decide: which jobs should be analyzed and what job agents should be used.
h. Understand the legal issues related to job analysis
Recruitment (Chapters 5 & 6):
a. Define recruitment and describe the recruitment process.
b. Discuss the recruitment philosophy completely. Be sure to include an explanation of internal and external recruitment; describe each source and list methods used to find applicants in each source. Also describe the advantages of each source. Given a…