FIVE CASE STUDIES OF GUIDED CHANGE INITIATIVES
EXECUTIVE SUMMARY Five successful examples of a learning-based approach to organizational change were studied in order to identify some key success factors. All five change initiatives, in major manufacturing corporations, were guided and supported through the MIT Center for Organizational Learning . Following the change there were dramatic improvements in business results . This article examines several factors that made these change initiatives successful.
One central finding is that the goals for a successful learning-based change initiative are typically formulated in a way that combines two crucial elements: 1) meeting a …show more content…
One of the first steps in the transformation is for members of the organization to begin to change how they think about organizations, for those mental images affect how people act at work and that is what needs to change. For well over a century mechanistic metaphors, images, and models have dominated most people's thinking about organizations of all kinds. Metaphorically, the learning based approach sees the process of managing organizational change as more like that of raising healthy plants or children, as opposed to the mechanistic metaphor which sees it as more like adding a turbocharger to the automobile that does not move fast enough or making some other change to a helpless machine on a workbench. Learning-based approaches to organizational change, however, see organizations as living systems with people in essential roles. People can think for themselves and often resist those who try to change them. We will never reach the goal of