American International Bank Study Case Essay

Words: 4296
Pages: 18

Table of content
Introduction……………………………………………………………………3
American International Bank background………………………………3
Analysis AIB of the issues……………………………………………………3
- No sound integrated information technology system……………………………………3
- No communication tools between branches ……………………………………………4
Recommendation for AIB……………………………………………………4
Upgrading information technology system………………………………………4
-Database management system…………………………………………………………4
-Vendor technology product solutions for AIB- Database Management System by Sybase……5
-Customer Relationship Management System……………………………………………5
-Vendor technology product solutions for AIB- CRM System by selesforce.com……………6
-Communication network………………………………………………………………7
-Vendor technology product
…show more content…
Moreover, when automobile company withdrawn loan with couple branches at the same time, actually, it could be up to $120 million dollar loan that should never ever happened for one company. This mistake can be avoided if an integrated information system had been set in all branches.

Recommendation for AIB

Upgrading information technology system

First of all, there are a lot of ways to solve the problems which AIB faced. In order to improve the performance of AIB, AIB needs to upgrade its information technology system. To begin with, AIB needs a database system to store all the information and data, and it would be easier to manage and operate the business. In addition, creating a customer relationship management would be the next step. Finally, a communicated network would be the last step if an upgrade for AIB.

Database management system

In the past few decades, there are more and more industries grow their organizations, such as banks, military and academic etc. by using databases system. Based on the management information system textbook, database management system is a software that permits an organization to centralize data, manage them efficiently, and provide access to the stored data by application programs. [2] Database