Assesment 3 Essay

Submitted By sonalrajput17
Words: 297
Pages: 2

Assessment 3

Table of Contents
1 Statistics and data 1
2 The success or lack of the sales campaign 1
3 Factors that have attributed to the campaign outcome 1
4 Modifications that can be implemented to improve the future results 1
5 How the modification will be reviewed 1

1 Statistics and data

Customer per hour
Item per sale
Compliant handling
Customer feedback satisfactory
Week 1
10
1.2
20%
80%
Week 2
15
1.8
25%
89%
Week 3
18
2.0
30%
75%
Week 4
20
1.9
35%
80%
Week 5
25
2.2
50%
95%
Week 6
28
2.5
75%
97%
Week 7
30
3.0
90%
98% 2 The success or lack of the sales campaign
According to data and statistics, at the initial weeks the campaign wasn’t give good results but at the later weeks is good. Sales are going up as well getting satisfactory feed of customer shows success of campaign.
Point to be noted that item per sale is fluctuated that indicate that more accessories should be added.
3 Factors that have attributed to campaign outcome
Save team put their maximum effort to solve customers’ quires. Complaint handling reach in week 7 shows that our call centre teams keep up to date with day to day quires. Customer per hours also getting week by week higher shows that outgoing calls from call centre fetch customers’ attention towards this product. Commercial department putting efforts to give business order completion in manner.
4 Modifications that can be implemented to improve the future results
More accessories should be introduced for add-on in sale. To fetch…