Assess The Importance Of Listening In Communication

Words: 1387
Pages: 6
Open Document
“During the past 20 years, interest in complementary/alternative medicine has increased. Seventy per cent of the public are in favour of complementary/alternative medicine becoming widely available in the National Health Service - particularly osteopathy, acupuncture, chiropractic, and homeopathy” (world Health Organisation, 2015). Due to the rise in consumerism within the healthcare field, patients now have more choice and they are now leaning more towards complementary therapy as an alternative to conventional western medicine. This is why Complementary Healthcare Practitioners need to utilise their professional and personal skills. This will go a long way to them being recognised as a competent professional within a healthcare environment …show more content…
For communication to work correctly the message that the patient brings must heard and retained thoroughly and positively by the Practitioner. There are differences between hearing and listening. Hearing is one of the five senses and it is the ability to recognise sound, listening requires the listener to pay attention and provide feedback where required. Good listening creates an environment where the patient feels safe to express how they are feeling and what their main concerns are. Effective listening can help relieve any negative emotions that the patient may have. The practitioner should focus on the patient and again note the patient’s body language and look for non-verbal clues, nervousness, rigid posture, sitting on the edge of the chair could indicate that the patient has more to say but they are holding back for some reason or another. Intelligent listening is a dynamic procedure where the Practitioner obviously hears and comprehends what the patient has said, and afterward can reword and condense the dialog back to the patient. The point of this procedure is to clarify precisely information exchanged, as well as it being a more dynamic response, which additionally permits the Practitioner to give advice, support and encouragement (Wood, 2013). A Practitioner could quickly adapt to reflective listening. Have a go at coordinating their non-verbal communication, as well as the understanding's vocal tonality and pick comparative helpful vocabulary. Careful listening is not rushed, so abstain from talking over or at the patient with quick complex dialog, as patients will find this tiring or fierce. Fundamentally, a professional with the ability of intelligent listening will benefit from the f building a trustful and association with their
Show More

Related Documents: Assess The Importance Of Listening In Communication

Amanda: Nonverbal Communication Essay

9.1 Notes What is communication? Communication is the act of exchanging information. Can be used to inform command, instruct, assess, influence and persuade other people. Having good communication skills are important in all aspects of life. Managers spend ¾ of their day communicating. They use their communication skills to absorb information, motivate employees, and deal effectively with customers and coworkers. Communicating effectively is an important management skill because: Managers…

Words 460 - Pages 2

Essay on Communication and Professional Relatinships with Children and Young People and Adults.

4.1 Explore the importance of observations. ‘Early Years Foundation’ (2011), Section 3, Unit 9 – ‘Observation, Assessment and Planning’, Open Study College. Observations are an extremely important part of a childcare setting as it allows practitioners to assess each child’s progress. It is vital to a child’s learning and development for early years practitioners to observe the children’s actions, expressions and behaviours to establish their needs, interests and what stage they are at. “Without…

Words 665 - Pages 3

mr md jabbar Essay

Module Contents 1 . Be able to assess personal and professional skills required to achieve strategic goals. Personal skills: time management eg using time effectively, analysing time spent to improve productivity, setting SMART (specific, measurable, achievable, realistic, time-based) objectives, prioritising work tasks, dealing with time wasters, effective delegation; stress management; problem solving; decision making; effective communication eg active listening, questioning, handling conflict…

Words 526 - Pages 3

Demonstrative Communication Essay example

Demonstrative Communication Anthony Fusi BCOM/275 June 17, 2013 Time Wolfe Demonstrative communication is the “non-verbal” component of communication that is just as important, if not more important then the act of verbal communication. Demonstrative communication can be more telling then the actual words that we speak. The components of non-verbal communication include eye contact, facial expression, posture, arm and hand gestures and head movements. Demonstrative communication is an organized…

Words 775 - Pages 4

business admin Essay example

policies and procedures, assess and manage risks and to take reasonable care to maintain a safe working environment for all employees and customers. 2.2 Explain the purpose of following health, safety and security procedures To ensure a safe environment for employees and customers and to ensure the company is compliant with legislation. 2.3 Identify ways of maintaining a safe and secure environment Include; keeping work areas clean and tidy, ensuring information is secure, assess and manage any risks…

Words 1145 - Pages 5

principles of care delivery Essay

found in Appendix (1). My clinical placement was at a day centre which catered for the elderly, suffering with mental health problems. During my time there, I witnessed many examples of both positive and negative communication and interaction with patients. Riley (2004) describes communication as a lifelong learning process for the nurse. Initially, I had some concerns about how I would communicate with some of the patients, in particular, those who were suffering with Dementia and Alzheimer’s disease…

Words 2140 - Pages 9

Essay on Leadership and Management

ILM Level 3 Award in Leadership and Management: |Centre Number: |R31609 | |Centre Name: |Leeds Metropolitan Institute of Leadership and Management (ILM) Centre | |Student Name: |Alexandra Hunt…

Words 2747 - Pages 11

communication process in the workplace Essay

Understanding the communication process in the workplace In healthcare effective communication, within an organisation is an important skill that all staff must develop, if they are to perform their role effectively and appropriately. Team members require good communication skills, which range from listening and negotiation, to goal setting and assertiveness, being able to utilise these skills in a variety of situations. Thus, as a ward sister on a busy stroke unit it is imperative, that I have…

Words 1605 - Pages 7

Identify And Analyze The Ethical And Social Responsibilities Of Communicators

Chapter 1: Building responsibility Communication- the process of sending and receiving messages ( in any manner that is clearly understood) Objectives: After completing the chapter, you will be able to do the following: • Identify and analyze the ethical and social responsibilities of communicators • Identify the components of the communication process and their functions • Explain the importance of effective communication skills in personal, professional, and social • Recognize your audience…

Words 3873 - Pages 16

The Politics Of Self-Construction In Status-Based Social Movements

them to the hypothesis that each movement offers a best case scenario for mutual recognition and political engagement across differences of identity. They are trying to inform people of the negative effects on the youth though the social movements. Assess: this source is very useful because it shows the social networks point of view on the black youth. How it can influence/persuade you into doing things you desire the most out of life. The authors give many examples of their research. They gave citation…

Words 696 - Pages 3