Centre Name: ICS
ICS Student Number: 20958283
CIPD Membership Number: 41483788
Qualification Title: Foundation Human Resource Practice
Unit Title: Understanding Organizations and the Role of HR
Unit Code: 3HRC
Assignment number: 1
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Name: Shahira Omran
Submission date: April 16th 2014
Word count (excluding titles and bibliography): 1589
“ITWorx “is a private global organization; headquartered in Egypt while having offices in other countries implementing the main goals coming from the head office under the same branding strategy and marketing techniques. I used to work as an HR Administrator in the company.
It is an IT services organization. It provides professional software services such as:
Business Intelligence (the set of methodologies, processes, architectures, and technologies that transform raw data into meaningful and useful information for business purposes).Wikipedia (2014)’business intelligence’ (online) (Cited April 14, 2014) Available from: http://en.wikipedia.org/wiki/Business_intelligence.
Enterprise Application Integration ( the use of software and computer systems’ architectural principles to integrate a set of enterprise computer applications) Wikipedia (2014)’enterprise application integration’ (online) (Cited April 14, 2014) Available from: http://en.wikipedia.org/wiki/Enterprise_application_integration
Application Development (it’s basically software development; the group of activities related to the development of a software product. it includes all that is involved between the conception of the desired software through to the final manifestation of the software, ideally in a planned and structured process)
Wikipedia (2014)’software development’ (online) (Cited April 14, 2014) Available from: http://en.wikipedia.org/wiki/Software_development
Outsourcing services to global companies. (sending employees to provide software services to other companies) Itworx.com (2014) ‘corporate profile’ (online) (Cited March 1, 2014). Available from: <http://www.itworx.com/AboutUs/CorporateProfile/Pages/default.aspx>
The customers of the organization are from different sectors such as government, financial services firms, educational institutions, telecommunication operators and media companies. Itworx.com (2014) ‘corporate profile’ (Cited March 1, 2014). Available from: <http://www.itworx.com/AboutUs/CorporateProfile/Pages/default.aspx>
The needs of those customers are focused on acquiring the latest technology that facilitates operations management in their own organization and/or help facilitate the service they give to their own customers.
The main purpose of the organization is to employ the latest technology along with skilled human resource to fulfill the customers’ needs and to always be the stakeholders’ whether customers, employees, shareholders trusted partner and the organization of choice by ensuring the continuous highest level of innovation and quality.
The targets of the