My main responsibilities as a home manager are:
Initially before a resident is admitted into my home I carry out a needs assessment to ensure the home can meet the needs of the resident, this involves me going to meet them at the address where they are residing or a place of their choice. The home which I manage is a home for residents with different types of dementia and there are different stages, residents that have the onset of dementia are able to answer most questions however there are also residents in which their dementia is quite advanced and they may not have the ability to answer as they may not understand the questions being asked, in this and most cases there are other family members and social workers involved in the assessment process. Working in partnership can have a positive influence on the assessment process, and the benefit of working in partnership is that others can make an effective contribution to the assessment. Working in partnership brings a range of professional perspectives, knowledge and skills to the assessment process. Once the resident comes to my home a care plan is completed using information gained from the assessment and from the resident themselves. On admission the wishes of residents with regards to the way they live their life are obtained. This should be from the resident themselves, if they are able to do so, or from family or other persons that know them well. A detailed history of the resident’s life should also be obtained so that the staff can know the person as they were as well as how they are now. Care plans are written in agreement with residents. residents that are unable to express their wishes are still asked their wishes but the input of those who know the resident well are used as well to formulate person centred care plans. Documentation reflects the input of the resident or others who know them well. When offering care to a resident on a daily basis staff must allow the resident to express their choice and not be expected to comply with a routine. Some routines may be necessary such as meal times but others are not required such as set bath days. The staffs ensure that the environment is such that it enhances the resident’s life and provide stimulation. Staff are given time to communicate with the residents and are aware of how the residents communicate. Reviews of care plans should include the resident unless they do not wish to be involved. Consideration is given to residents wishes and risk assessments are written which will enhance the resident’s life and liberty. There is supervisory support for the staff and this is regular. It allows the staff time to discuss situations that are of concern to them. Where there is a conflict of the resident’s wishes and their needs then this is resolved by talking to the resident, explaining the reason for the treatment or act of care and then allowing the resident the choice of accepting or rejecting the act of care or treatment. If staff or others feel the resident lacks capacity to make the decision then the Mental Capacity Policy is followed. I continually assess and supervise the work of my staff to ensure consistently high standards and efficient running of the care home whilst creating an atmosphere conductive to the best interests of my resident’s .I practise maximum integrity in all dealings with the resident’s personal and financial affairs and avoid abuse of the privileged relationship i have with existing residents. Supervisions are carried out every 2 months and my staff have a performance plan to enable them to improve their skills or knowledge on a particular area where improvement is required. The purpose of supervision is to be able to monitor the staff’s performance and any areas where improvements are required is highlighted during the supervision process. I have a certificate in supervisory development which has improved my ability to supervise my staff.
As a manager, I need…