Discuss the advantages and disadvantages for organisations wishing to become ‘mobile enterprises’ from both the perspectives of the employers and employees.
Mobile enterprise is when a corporation or large organization that supports critical business functions and use of business applications via wireless mobile devices. Some of the mobile enterprise functions include manage projects, access to e-mail and online chat, provide information about customer relationship management (CRM) and enterprise resource planning (ERP). The reason why many organizations are becoming mobile enterprise nowadays is mainly because the mobile technologies in the workplace provides advanced services and solutions for wireless operators across the …show more content…
(Dery, K., MacCormick, J., 2012)
Although not all the employees can get benefits from mobile enterprise, there are some risks for this. One of the big disadvantage for this is the potential security issues. Mobile security is one of the important concern nowadays as it relates to the security of personal and business information now stored on smartphones. Because nowadays more and more employees are using their own smartphones or tablets as communication tools, this means they have higher chance of getting their mobile devices being attack by malware. One example of organization with security problem is the “ACC privacy breach”. This is because an ACC manager inadvertently clicks and drags an email from his mobile phone and attaches it to an unrelated email to an ACC claimant, the email include many private information. But they realise after that the email has leaked and it ends up their customers’ information has revealed to everyone. Some good ways to protect this happen again is require strong authentication, like using password controls. When employees are unlocking their mobile devices, it is always better to have a PIN rather than nothing, so it has less chance of their devices being attack by malware. (Kirk, S., 2014)
From the employers’