CIS600, Spring 2015
Week 12: April 6 and 8, 2015
Dr. Tim Rodgers
CIS600
Don’t Forget
Homework #7 due Friday April 10
Agenda
• PMP exam questions
• Project Closure
• Types of closure
• Performance reviews
• Retrospectives
• PM Simulation
Course Calendar
Week
Date
Topic
Activity
Due
1
Jan 21
2
Jan 26-28
3
Feb 2-4
Scope Planning
A&D (A) case
4
Feb 9-11
Network Planning
A&D (A) case
Homework 1
5
Feb 16-18
Resource Planning
A&D (A) case
Homework 2
6
Feb 23-25
Project Optimization
A&D (A) case
Homework 3
7
Mar 2-4
Project Monitoring
A&D (B) case
Homework 4
8
Mar 9-11
Risk Planning
Introduction
Project Selection and Organization
9
Homework 0
Homework 5
Spring Break
10
Mar 23-25
Project Leadership
TrustWeb case
11
Mar 30-Apr 1
Midterm Exam
PM Simulation
12
Apr 6-8
Project Closure
PM Simulation
13
Apr 13-15
In-Class Case Studies
Cases TBD
14
Apr 20-22
IT Project Management & Agile
Assigned reading
15
Apr 27-29
Outsourcing & International Projects
GlobShop case
16
May 4-6
Wrap-Up
Case Study Presentations
Homework 6
Homework 7
Case Study Report
Where We Are Now
Project Closure Deliverables
Types of Project Closure
Normal
Premature (< 100% of planned scope)
Perpetual
Failed project
Changed priority (new scope)
Premature Closure
What factors would lead you to consider early termination of a project?
Premature Closure
What factors would lead you to consider early termination of a project?
When costs exceed business benefits
When the project no longer meets strategic fit criteria
When deadlines continue to be missed
When technology evolves beyond the project’s scope
Project Termination in the IT Industry
•An estimated 40% of IT application development projects are canceled before completion
•33% of the remaining projects face significant cost and/or schedule overruns or changes in scope
•IT project failures cost US companies and government agencies $145 billion per year
Top 10 Signs of IT Project Failure
1. Project managers do not understand users’ needs
2. Scope is ill-defined
3. Project changes are poorly managed
4. Chosen technology changes
5. Business needs change
6. Deadlines are unrealistic
7. Users are resistant
8. Sponsorship is lost
9. Project lacks people with appropriate skills
10. Best practices and lessons learned are ignored
Shutting Down the Project
Emotional
Intellectual
Will there be future work?
Loss of interest
Jockeying for position
Identify remaining work
Outstanding commitments
Closure of work orders
Agreements with clients and suppliers Key Closing Activities
Wrap-Up Checklist
TABLE 14.1
Elements of the Final Project Report
Executive Summary
Project goals met/unmet
Stakeholder assessment
Review and Analysis
Scope statement
Procedures and systems
Organizational resources
Recommendations
Technical improvements
Corrective actions
Lessons Learned
Retrospectives
Team and Individual Performance
How do you encourage teamwork and collaboration while recognizing individual performance?
Team Performance Characteristics
How would you measure the effectiveness of the project team?
Characteristics of High Performing
Teams
Share a sense of common purpose
Make good use of individual talents and skills
Have balanced and shared roles
Maintain a problem solving focus
Accept differences of opinion and expression
Encourage risk taking and creativity
Set high personal performance standards
Identify with the team
Project Performance Evaluations
•Don’t leave evaluations of individuals to supervisors of the team member’s home department.
•Don’t measure team performance only on time, cost, and specifications. Sample Team Evaluation Survey
TABLE 14.2
Individual Performance Review
How did each team member contribute to team success?
Individual Performance Assessment
Multiple rater appraisal
(“360-degree” feedback)
Solicit feedback concerning team members’ performance from all of the people that their work