six-sigma process improvement on our current process, recreated a new process, and then revaluated it every 6 months. We collected data, and continuously improved the process as the months went by. Without the feedback we would have never learned what was going wrong, so we could fix it.
2. Susan your last line “When organizations don't collect, analyze, and evaluate data from patient satisfaction scores, readmissions or reimbursement in order to provide quality care and a safe environment and set…
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