Communication and Service Users Essay

Submitted By Rudolfina1
Words: 3103
Pages: 13
Open Document
Humans communicate for a wide variety of reasons. Put simply, our survival and success has been dependant on our ability to communicate. With good communication and teamwork, animals are able to avoid predators, as well as kill other animals far bigger than themselves. That shows why we've evolved to have great communication from an evolutionary perspective, and why we communicated in the first place. Communication still plays a vital part in our survival, for example a baby will scream (which is a form of communication), when it is hungry. Also sharing ideas though communication has meant that each generation of humans has been able to refine and improve the previous generations work. There is simply no way that something as complex as an engine could have been designed by one person. It took years of thinking and ideas communicated down generations before the engine could finally be a reality.Socially, communication is very important. We want to make friends with people who will listen to our ideas, and also to keep in contact with those who are close to us (family etc). Talking is often about letting someone else understand your point of view, or about finding common ground between two (or more) differing opinions. Communication satisfies our constant need to relate to others, and have them relate to us.

Communication is an exchange of feelings, ideas, and information whether by speaking ,writing, signals or behaviors.
When does it happen?
When a person sends or receives information, ideas and feelings with others not only using spoken or written communication but also nonverbal communication. It is important to remember that communication is not a matter of one sender and one receiver, but rather an exchange in which you and someone else are both sender and receiver. Communication is not one way This means that for real communication to take place, there must be interaction, with each player participating.
Is it possible not to communicate??
No! That’s because communication does not involve just word, but it is also related to and unless one is dead, one always "behaves". Even staying still is a behavior. Silence communicates. Our bodies communicate non-verbally. So, so long as there is life there is communication, even if the person is intentionally trying to cease all communication.
Why do we communicate? - We communicate with ourselves and other people to fill current inner tensions, or needs.
- The six current needs we each try to fill are:
To feel respected by self and others
To give or get credible information,
To cause or prevent inner and/or interpersonal change - including changing or maintaining the emotional distance between us and others,
3. To went to feel deeply understood and accepted
4. To create excitement ( reduce numbers of boredom)
5. To avoid something uncomfortable, like silence or a confrontation.

Poor communication results in poor performance. there is poor communication in an organization, there can be any number of negative outcomes, including errors, productivity declines, distrust, lower morale, confusion, absenteeism, and general dissatisfaction.
Communication process:
Sender Initiate meaning, encode, send, interacts with feedback.
Message the meaning that sender transmits (words, ideas, body language…)
- encoding : put the meaning in codes including words, voice and body language.
Noise or interference: Things which change the meaning indeed.
-Physical: external noise such as the car horns or the high sound of radio. It also includes unpleasant smell, the annoying weather, strong perfume smell or distracting behavior of the speaker.
-Mental: In the human mind, mental models impact or block the meaning of the message.
- Linguistic: the different interpretations of words.
- Technical: noise in communication channels such as telephone or GSM.
Elements of communication process:
Chanel: The medium by which the message is transmitted. Normal
Show More

Related Documents: Communication and Service Users Essay

Communication and Service User Essay

– Introduction to communication in health, social care or children’s and young people’s settings 1.1 Identify different reasons why people communicate Make relationships Develop relationships Express feelings, wishes, needs and preferences Express thoughts and ideas Give and receive support Express and share information Obtain and share information 1.2 Explain how effective communication affects all aspects of own work Effective communication is to understand service user and assist them in…

Words 912 - Pages 4

Communication and Service User Essay

family, parenting, community. Communication is necessary for emotional intimacy. People communicate to conduct business/commerce, to help/support each other, to learn/educate, for pleasure - story telling, film, music, art, theatre, etc. 1.2 Explain how effective communication affects all aspect of own work. Ans: Effective communication is to understand service user and assist them in according to that. Nothing can be done properly without a complete communication. As a care worker, if I could…

Words 1088 - Pages 5

Essay on Communication and Service Users

and service users to communicate their needs, views and preferences. For example, a deaf client may need to learn sign language. If the carer cannot communicate with the service user, they not are able to offer choice or represent their client’s views .While it is USE OF COMMUNICATION TO SUPPORT DIVERSITY Care workers must support diversity and the differences in culture, religion, disability, belief and sexuality. By doing this, you are developing a positive relationship with the service users…

Words 1022 - Pages 5

Essay on Nonverbal Communication and Service Users

P1: Write an introduction explaining why effective communication is important in health and social care. Communication is essential in health and social care setting because, the patient and the healthcare professional need to understand each other clearly in order for the patient to have the best possible care. Providing care to a patient is impossible if the patient's needs cannot be clearly stated. Communication eases anxiety of the patient, and lets everyone know what is expected of them. If…

Words 1942 - Pages 8

Communication: Nonverbal Communication and Service User Essay

Communication is very important in order to express needs and emotions. There are two types of communication, verbal and non-verbal, both of which are as important in understanding and supporting the service user. when i first started working with mr t i found it difficult to communicate with him due to his parkinson's disease witch make's his speech blurd also had hearing aid. to adapt to how i communicated with mr t , looking around his room at pictures of family and his life allowed me to mention…

Words 482 - Pages 2

Communication and Service User Essay examples

Unit 1: Promote communication in Health, Social Care or Children’s and Young People’s settings. Effective communication is a key role in providing effective healthcare. After all, communication is needed to determine a client/patient’s concerns, to diagnose an illness, to explain the recommended treatment, to obtain consent for treatment, to explain aftercare, ect and when communication is ineffective, healthcare becomes ineffective People communicate for so many different reasons. They may want…

Words 887 - Pages 4

Nonverbal Communication and Service User Essay

Principles of Communication in Adult Social Care Setting. 1.1 People communicate to obtain and receive information, to get to know others and form relationships. In an adult social care setting communication is important to express and share ideas, feelings, needs, wishes and preferences. 1.2 Good communication with service users encourages participation in activities therefore promoting equality within the care setting. The service user can gain the trust and understanding from the care worker…

Words 335 - Pages 2

KASH P3 RUTH Essay

P3 Effective communication in health and social care In this assignment I will explain factors that affect communication in relation to health and social care. There are three main ways in which communication can become blocked which are if an individual is unable to see, hear or receive the message and if an individual is unable to understand or make the sense of the message. There are many factors which affects communication Physical environment- to enhance the physical environment in communication…

Words 1665 - Pages 7

Interprofessional Communication Analysis

This essay will focus on how interprofessional communication can impact on safety and quality of care the service users receive. It will also look at how accurate information sharing can impact on the safety of service users using my practice placement experience. Wright et al. (2012) suggest that communication is a process that involves a sender, a receiver, a message and a channel. Effective communication is one of the professional standard of practice stipulated by the Nursing and Midwifery Council…

Words 1243 - Pages 5

Evaluating the Strategies Used in Health and Social Care Environments to Overcome Barriers to Effective Communication and Interpersonal Interactions. Essay

environments to overcome barriers to effective communication and interpersonal interactions. Sensory Impairment: Sensory impairment could be a barrier to effective communication they can prevent service users and health care professionals from communicating correctly, this is because they interfere with a service user’s ability to send, receive and understand a message. According to Collins Education sensory impairment is the key issue why service users with sensory impairments are more exposed to…

Words 1141 - Pages 5