Communication is a critical action that is done in a variety of ways across different cultures and settings. It is done at school, work, home and the grocery store. It can be done face-to-face or through technology with one person or multiple people. However, communication can be a challenging concept; have you ever left a conversation knowing that you forgot to mention a particular detail? Following the steps outlined below will lead you to a better communication process.
Identifying Needs and Purpose
The first step to the communication process is to identify the needs and purpose of the conversation. You can do this by considering a few questions like, “What is it that I need to accomplish …show more content…
This step allows a communicator to understand if messages were seen as clear with all of your key points for the audience to understand them.
If you receive a great deal of questions after you communicate, it is a good indication that you will need additional communication to provide more information. If you do not receive questions, you can also opt to use a survey or ask follow up questions to understand how the process went. Getting feedback and following-up on the things you conversed about shows that you care and are connected with your audience (University of Phoenix, 2012).
Listening and Responding
One thing that you want to do as well as follow the steps is to learn to listen and respond. Listening is a very important part of the communication process. It is a way to show the person communicating with you that you are engaged in the conversation. Become an active listener by creating an interest in the speaker and the message that is being communicated. Also, learn to be focused. People sometimes look like they are listening but sometimes they may be thinking of something completely different than what is actually being discussed.
When asked a question what do people do? They respond to it. After listening to a question people think about how they are going to respond. Sometimes people answer fast but other times people may need some time to react and think about what