June 16, 2013
Effective Communication Worksheet
Exercise 1: Questions for the Instructor
Write out a question that addresses this problem: You cannot locate the assignment drop box for Module 5.
Prof. Jones, I am still not familiar with the school system, could you help me locate the assignment drop box for module 5 please.
Exercise 2: Questions for the Academic Advising
When you encounter a problem with your course schedule, you will need to contact Academic Advising.
Write out a question that addresses this problem: You are thinking about changing your major, so you want to ask how changing your major will affect your college credits and graduation date.
Question: I would like to change my major, would I be able to transfer my credits to my new major and will I still be able to graduate around the same time?
Exercise 3: Questions for the Financial Counselor
When you encounter a problem with your financial aid, scholarships, or any other financial issues, you should contact your Financial Counselor.
Write out a question that addresses this problem: Your course starts next week, but your financial aid has not come through yet. You are worried that you will not be able to start the course if the financial aid does not come through.
Question: Would there be a problem, if I start my class and my financial aid has not come through yet?
Exercise 4: Questions for Technical Support
When you encounter technical problems with your