Costello Enterprises | To: | All Employees | From: | Katie Peugh | CC: | Ned Holcomb, CEO | Date: | 5/20/2013 | Re: | Top 20 Communication tips | Comments: | Please find below a list of the top communication tips that will help to ensure our company meets this year’s goal of 95% customer satisfaction. 1. Use the preferred format when communicating to clients and colleagues. Decide if it is better to send your message by email, letter or speak with client directly. 2. If email is the preferred method, do not use slang or emoticons. 3. Keep emails brief, but remember to be cordial. Greetings and closures will help to remain cordial. 4. Do not send lengthy or complicated information in emails. If you must, use attachments for this information. 5. Use attention catching subject lines for email communications. 6. During phone conversations speak clearly. Remember to pause between ideas to give the listener time to respond. 7. Remember to use good body language during direct conversations 8. Dress professionally when meeting clients or colleagues. 9. Good posture will improve the listener’s first impression of a speaker. Slouching may imply disinterest or laziness. 10. Remember to look you client in the eye when having a conversation. Poor eye contact can imply dishonesty. 11. Listen to your customers when they speak. 12. Ask questions or repeat the speakers words if you do not understand something fully. This will help to better
are the barriers to effective communications in Aluminium Elements Corp and how were they addressed? What would you do differently?
GSM 5101 Organizational Behaviour Page 2
Communication refers to the process in which information is transmitted and understood between two or more people. The word "understood" is emphasized because the transmitting of the sender's meaning to other people is the essence of good communication. In the model of communication, there are various channels…
The lack of communication between shop floor employees and upper managers occurred at the Aluminum Elements Corp, and it negatively influenced employees’ performance of their job such as misunderstanding instructions from superiors. Consequently, the lack of communication made employees feel dissatisfactory with supervisors, which broke the good working relationship within employees and managers at AEC. The main reason of causing this problem is that inappropriate use of communication models. In order…
ENC 1102 Sec. 176
14 July 2012
The Consequence of Communication Failure
A Review of Two Historical Events
The Consequence of Communication Failure
In the history and evolution of professional communication practices, there are several instances that have greatly impacted our understanding of the necessity for clear and effective technical communication. Few, however, have had such eye-opening impact that they continue to be discussed decades…
Summary of the Facts
Electro Electronics was an electronic research firm established in 1948 and was based in Houston, Texas. Over time, the firm grew into a product area of electronic test instruments and commercial building control systems. Despite these changes, the firm was still involved in contract work. Mr. Fred Codova was the President of the company at this time.
Due to severe traffic problems the implementation…
business needs to be co-ordinated so that the right things happen at the right time. Good communications are necessary for effective co-ordination between people and are extremely important in any business. It could lead to targets being achieved and everyone having a good understanding between each other.
Communication means passing on information, or receiving it from somebody else. The correct form of communication must be used or problems could occur if this is not done carefully. Here are some examples…
Communication level 3
The range of communication requirements in my job role
There are many people who we communicate with as part of our job role, how we communicate can vary extremely and a wide range of communication skills are required.
The groups of individuals I communicate with are;
* The young people I support.
* The staff group, support workers, school staff, cleaner.
* Management and other professions such as social workers, GPs and local authorities.…
T ECHNICAL C OMMUNICATION G UIDE
F IRST -Y EAR E NGINEERING P ROGRAM
This guide is intended to provide first year engineering
students with basic information about technical
communication conventions, formats, and style, and to
offer some advice about common writing errors, writing in
a diverse community, and developing a stronger writing
For additional help with your writing assignments or for
general writing support:
Visit the OSU Writing Center…
COMMUNICATION IS KEY
TRAINING AND DEVELOPMENT
GRADUATE PROGRAM IN HUMAN RESOURCE MANAGEMENT
DOBBS FERRY, NEW YORK
ENGAGED EMPLOYEES = HIGH-PERFORMING ORGANIZATIONS
In the article, Engaged Employees= High-Performing Organizations we find a focus on things businesses can do to keep their employees engaged and wanting to work there. One in particular is focusing on communication. Communication is key…