Costello Enterprises | To: | All Employees | From: | Katie Peugh | CC: | Ned Holcomb, CEO | Date: | 5/20/2013 | Re: | Top 20 Communication tips | Comments: | Please find below a list of the top communication tips that will help to ensure our company meets this year’s goal of 95% customer satisfaction. 1. Use the preferred format when communicating to clients and colleagues. Decide if it is better to send your message by email, letter or speak with client directly. 2. If email is the preferred method, do not use slang or emoticons. 3. Keep emails brief, but remember to be cordial. Greetings and closures will help to remain cordial. 4. Do not send lengthy or complicated information in emails. If you must, use attachments for this information. 5. Use attention catching subject lines for email communications. 6. During phone conversations speak clearly. Remember to pause between ideas to give the listener time to respond. 7. Remember to use good body language during direct conversations 8. Dress professionally when meeting clients or colleagues. 9. Good posture will improve the listener’s first impression of a speaker. Slouching may imply disinterest or laziness. 10. Remember to look you client in the eye when having a conversation. Poor eye contact can imply dishonesty. 11. Listen to your customers when they speak. 12. Ask questions or repeat the speakers words if you do not understand something fully. This will help to better…
ACC 556 Internal Accountant’s Report to Management
Occupational fraud refers to use of a person’s job for individual benefits through the purposeful mishandling or misappropriation of his or her employer’s capital or assets. Organization success in any venture lies in understanding of key elements relating to operational and procedural issues. This memo will cover the effects of occupational fraud and abuse on an organization, government oversight of accounting…
Artist’s Touch Advertising
The purpose of this memo is to outline the benefits of all employees taking English 302 to improve our company’s overall communication skills. This class can positively affect our internal communication, customer correspondence, and marketing techniques. The document design tips and word choice presentations can give our advertising company, An Artist’s Touch Advertising, a competitive edge.
Internal Communication Skills
One of English 302’s main focuses is on group…
To: Ms. O’Connor.
From: Dhara Patel.
Date: October 1, 2013.
Subject: Parker Hannifin Memo.
This memo here is about the Parker Hannifin field trip, where several employees of the company came down to talk about their job and their day to day work. The employees belonged to several departments related to IT. After the trip and getting a little more information about the company and its employees, I present you some of the highlights of the companies various departments.
To: IT Department
Ref: Security Breaches
As all may be aware, many companies are been warned of possible security breaches in light of the event of NSA’s security breach committed by Edward Snowden. Snowden is a former system administrator for the CIA, who later worked for a private intelligence contractor. He worked inside National Security Agency office in Japan and later on in Hawaii.
During his work at the NSA office in Hawaii, Snowden started to access confidential information…
Memo Writing Guidance
To: A Colleague
From: Eli Scoggin
Date:October 12, 2014
Much like picking the moment to come talk to me about how to setup a bad memo for our boss, is the same as picking the right way to present the information to our boss. First, order of information must be accounted for with an evolving perception of how the information is received. Also, picking your words wisely should be taken in to perspective with the tone of the memo, since the information will be negative. It…
Case Memo 1
June 4, 2014
To: Anne Trotter, director of the Department of Occupational Licensing
From: Art Springer, the bureau chief
Date: May 28, 2014
Subject: Staff Meetings
I have headed the Bureau of License Enforcement for three years and have enjoyed a relatively free reign during this time. Governor William J. Smith is a charismatic leader who runs the state with a tight rein, primarily through his own personal style. He is used to getting his way and quite…
termination plan in the appendix B with 120 employees at current location. This workforce reduction was expected to be completed by Jan 31, 2011. Although there is no details in appendix B, employees still can information of termination benefit from communication with CEO. Since this is a nonvoluntary termination plan, we are sure that Pharma Co. should recognize the one-time employee termination benefits for the year ended Dec 31, 2010 under GAAP requirement.
One-time employee termination benefitsAs…
DATE: TO: September 18, 2008 Dana Donnley Director of Employee Communication, Whirlpool Corporation Human Resources, Whirlpool Corporation Whirlpool Insurance Provider Legal Department, Whirlpool Corporation Corporate Communications, Whirlpool Corporation XXXXXX XXXXXX Employee Communication Manager Implementation of New Whirlpool Corporation Employee Wellness Program
This memo recommends that Whirlpool Corporation announce a new expansion to the Employee…
Learning Team B: Kathryn Alvino, Nadia Ge, Delores Jones, Wanda Soderberg-Beck
University of Phoenix
This paper is being submitted on January 30, 2015, for Dr. Kale Kruger’s HCS/514 Managing in Today’s Health Care Organizations course.
TO: All Employees
FROM: Management Team
DATE: January 30, 2015
SUBJECT: Healthcare International Organization Merger…
WHAT IS AN OFFICE MEMO AND HOW DO I WRITE ONE
List these headings in your memo. Please do not forget to list the headings - Facts, Issue and Short Answer, Analysis, Counter-Argument, Rebuttal, and Conclusion.
The office memo combines your ability to explain the law along with your ability to apply the law. In the Office Memo, you make a determination of the likely outcome based upon your review of the law and the facts in a case.
In the memo, you will write about the facts in a client's case…