Corning Glass Works:
The Z-Glass Project
Claude Barnett Jason Fishner Jillian Ozkara Frankie Quarles
Empire State College – Operations Management
Instructor Betul Lus
October 17, 2010
The Corning Glass Company many product developments throughout the 1950s, 1960s, and 1970s. During that time they always had been a leader in the arena of glass and ceramic products. Corning Glass Company focused on commercial products until the 1960s when it entered the consumer market. One of Corning’s exceptional technologies in this market was Z-Glass. After several successful years of producing Z-Glass at the Harrisburg plant, …show more content…
In order to execute a strategy there must be cohesion and synergy between interdependent departments. If such does not exist, individual agendas and silos will surface ultimately preventing the organization from achieving its objectives. MacTavish and Davidson’s conflict supports this claim.
The M & E team’s contribution arguably determines Corning’s ability to achieve their objectives. Management needs to stress the importance of process documentation and change in order to improve production efficiencies and yield output.
MacTavish believes Harrisburg’s production problem is fundamentally a “people problem”. Correspondingly, MacTavish views the M & E program at Harrisburg as needless and fears it can potentially hinder the progress already occurring. Consequently, it is recommended that Eric Davidson