The support system should identify ways to help patients acclimatize to cultural diversity, especially within the healthcare professionals attending to them. There have been cases where patients refuse to be attended by some healthcare professionals because they come from a given ethnic background, which is based on a misconception. Such mistreatments of the healthcare professional are bound to have a negative impact on their attitude and capabilities. Similarly, some healthcare professionals may have a negative attitude, especially towards patients that are perceived to be poor, thereby influencing the quality of care accorded to these patients (Rose, 2012). Accordingly, the management must provide a department-based support system to help both the patients and the health professionals to adopt a cooperative and supportive system for increased