Dick Spencer Essay

Words: 1103
Pages: 5

In this case study, Dick Spencer, previously a plant manager of the Modrow Company who had gone through several different jobs with the company during his career. He started his career as a salesman at Tri-American Corporation. He was a top salesperson in the company during his first three years and was widely considered ‘one to watch’ by management. He made the jump into different projects within the company and quickly proved himself to be an excellent problem solver by leadership, even if he also earned the reputation as a ruthless head hunter. This is where we start to see some of the problems that he encountered and how a variety of job tasks influenced his work. Some major problems that Spencer might have to learn how to deal with are micro-management, communication, work-family conflict, and frustration in the work environment. These are the four major issues in this case analysis.
Micro-Management
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Spencer indicates through his story that he “developed the habit of strolling around the organization.” This can lead to the opinion of the employees to feel like they are being micro-managed. This is a serious leadership downfall and therefore, I feel is it the most important issue in this case study. As said by Wright (2000), “Micro-management means to manage things closely; to evaluate under close scrutiny; to manage a small portion of a larger process” (p.362). Spencer actually had been very good at ensuring the target goals that were assigned by upper management, but unfortunately, it comes at the expense of how he treats his subordinates to get it done. He makes his employees feel incredible uncomfortable as he walks through the different workshops in the plant. They have stated that they felt that he should stay up in the front office and just leave them to do their