Introduction
Generational differences have been the cause of many conflicts in today’s work
environment. A generation is a group of persons that share roughly the same age, location, and
life events during the developmental stages of their lives. For the first time ever, four generations
occupy today’s workplace; they consist of the Silent Generation, known as Traditionalists (1925
– 1945), Baby Boomers (19461964), Generation X (1965 – 1981), and Generation Y, or
Millennials, (1982 – 1999)…
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