Diversity: Decision Making and Communication Styles Assessment Essay example

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Communication Styles Assessment
Stephanie Francisco
OLCU 425
July 22, 2013

Each day we encounter a variety of people from all different backgrounds. We all have our ways of thinking, addressing issues or concerns, ways of how we view the world, and even a distinct style of communicating with one another. What if we knew our communication style and used that knowledge to better understand ourselves and how we can effectively communicate with people. Our interactions would be that much powerful.
Communication Styles Assessment
People have been communicating for centuries. They have communicated through words, symbols, hand gestures, body language, eye contact, and some say even spiritually. It’s how we choose to communicate with one another and how we interpret the message that determines how effective we can be when communicating. According to the Communication Styles Assessment, there are four different styles of communication. The four styles are direct, spirited, considerate, and systematic. Direct communicators are decisive, have a bold visual appearance, and have direct speech. A spirited communicator is persuasive, generalizes, and is animated. A considerate communicator is a great listener, uses supportive language, and is considerate of the emotions of others. Lastly, the systematic communicator avoids emotions focuses on specific details, and uses brief speech. All of these are different in many ways, but we must figure out a way to make all of these styles work together. My Communication Style: Considerate
My style of communication is considerate. I found this interesting, because when it comes to personal relationships I communicate in this manner but at work I am more of a directive communicator. I believe that at work, I know my position, my duties, and what I need to accomplish. In my personal life, I am more emotional and can explain why I tend to be more indecisive in making decisions. Although I portray both styles of communication, my dominant style is considerate. Communication Styles at Play: Work Environment
As a team leader, I deal with different people from diverse backgrounds which bring a variety of dynamics to the work environment. After finding out that I was a directive/considerate communicator, it opened up new perspectives on how to communicate with my subordinates and my superiors. For example, my direct supervisor is a directive communicator. She is strict, firm, and straightforward. When issues arise with team members about morale and how their emotions on certain business decisions it is hard for her to understand or communicate with them. Although I can understand the emotions involved on some of the decisions we make within the company, I do not let that