Since my first day as a Logistics Inventory Manager at General Dynamics Advanced Information Systems, I felt marginally inapt in comparison to everyone else who worked there. I reflect that my trepidation embedded from the circumstance that I had never worked in such a highly technical field, and most of my colleagues were all above the age of 50. When I interviewed, there were three people present, whom were all as they called themselves “the gray hairs” of the company, and they explained to me that they were looking for a younger, qualified workforce to start training and take over for the people that are on their way out. I was very excited to have this opportunity, and since they were such a reputable employer, I was very much hoping to be hired. On my first day at GDAIS, I quickly realized that I needed to find a way to fit in with my colleagues and integrate myself into their effortlessly operated working group, though our differences were vast in my eyes. I was mainly to work with this woman, whom I came to find out was 58, and had moved up through the levels at GDAIS by on-the-job-training and had no college education whatsoever, never married, no kids and very much an expert in the Logistics field. Already we were very different as I am a 26 year old, working on my Master’s Degree, married with a child, and no Navy Logistics knowledge of any kind, and I had no idea how to communicate with her and find common ground in which would make it a friendly and comfortable experience for the both of us. I already knew that I had a lot to prove to my experienced colleagues, in respects of displaying that I, too, could be as professional and become as knowledgeable as they all were. I also knew that my colleague was not excited about the fact that I was hired into this group and I was so young and inexperienced which stressed her out as she needed someone in my position that could successfully support hers. Within the first weeks on the job, I had realized that even though my colleague did not have a profound feeling about the decision of my joining her group, I was picking up their Logistics dialect a lot faster than we both anticipated. I started feeling comfortable around her and look up to her so much in the way she presents ideas and pitches to our customer, the way she communicates with upper management and our colleagues, that I started adapting her speech pattern. I wanted her to feel comfortable talking to me so I wanted to accommodate that, by mirroring the orientation in which she communicated for her comfort as well as mine. Dimitrios Thanasoulas wrote an article titled Accommodation Theory, and in it he states that “we accommodate to others by adjusting our communicational behaviour to the requisite roles that participants are assigned in a given context.”(Thanasoulas, 1999). I found this to be especially true in this situation because she was in a role that exuded the standard of the company, and I too wanted to be in the same position. As time has passed since my first day, I’ve taken notice of the fact that while presenting to the customer, I often find myself thinking of how my colleague would answer a specific question, as she effectively usually does, and realize that the reason I relate to her so much is because she is a woman in a predominately male environment, and her position in the company illustrates that she is someone I should model myself after in order to thrive in this field. In chapter 3 of Applying Communication Theory for Professional Life: A Practical Introduction, Marianne Dainton and Elaine Zelley describe “minority employees (including women and member of racial and ethnic minorities) typically must converge to the “standard” to achieve status within the organization.” (Dainton & Zelley, 2011 p. 42) and I very much attribute this view to be the reason for which I practice Communication Accommodation Theory, in order to better fit in my environment. I knew that my being a woman,
The most important skill for employee is communication. If you can have a good communication with others, then you can easily adapt to the work. For an example, I used to work in a car shop in China. As we know, there are lots of Chinese. Everyday you meet lots of customers; you have to learn how to communicate with different customers. Most of them are very polite, however there are rude customers. You cannot say any bad words and you have to pay attention to the questions why they are rude and…
Report on Apogee’s employee communication
Terms of reference
Brian Aldridge, Director of Apogee has requested this report on the effect of employee communication at Apogee marketing company. The report was to be submitted to him by 13 March.
Information was gathered from a research using questionnaires which include 9 questions. Apogee’s employees were surveyed about:
1. Current system of internal communication.
2. Information reception.
3. The views about E-mail and face to…
ETHICAL BEHAVIOR AND CORPORATE RESPONSIBILITY
This is the level of Ethical Behavior and Corporate Responsibility within my company.
Harvey’s Mission statement: “We are committed to conducting our business in an ethically responsible manner that recognizes and protects our relationships with associates, customers, shareholders, vendor and communities.” The Triple Bottom Line is that they are striving to do things the right way, every day by being structured around these three pillars: Products…
Proposal to Introduce Balanced Shift Schedules
Improve Employee Communication
Store Manager; Express
Table of Contents
Costs and Resources 8
The intent of this advocacy proposal is to bring about positive reformation of two significant conflicts currently being experienced by Express employees…
sending employees for international assignments, wide exposure across business units, long term incentives in the form of wealth generation and initiatives around work life balance. Junior managers should be certified and trained communication development, communication development, strategy building, and team management
According to PETER F DRUCKER “Turbulence is a time of opportunity for leaders to understand ,accept and exploit the new realties ,however dealing with turbulence calls for effective…
Employee Handbook for Effective
Text for Thought
Running Head: ORGANIZATIONAL AND BUSINESS COMMUNICATION
TEXT FOR THOUGHT COMMUNICATION HANDBOOK
Table of Contents
How to Determine Your Audience
Basic Guidelines for Communication
Guidelines for Written Communication
Tips for Effective Listening and Feedback
Interpreting Nonverbal Communication
2 Communication, Involvement and Participation………………….……
2.1 Definition and methods
3 My workplace…………………….………………………………………..
3.1 Overview of ABC Company
3.2 Current situation
3.3 Methods of communication, involvement and participation in
3.3.1 Induction Program
3.3.2 Performance Appraisal
3.3.3 Rewards system – Bonus
3.3.4 Other communications techniques
organization problem with Aerovironmet Inc. is communication between upper management to lower level management and employees. For an organization to have success or improve on their ongoing success, it is essential to have effective communication throughout the company or business. Globally business has become a major influence not only to companies but employees and customers as well. To gain trust within the organization and with their customers, communication is a key factor to its success in production…
you start to learn about the various motivational theories and begin to explore approaches to applying motivational concepts in the workplace. Communication, both organizational and individual, is addressed in Week Two. You will also review the communication strategies and their importance to effective organizational management.
Motivation and Communication
OBJECTIVE: Determine strategies to motivate employees.
Resources: Ch. 7, 8, & 17 of Organizational Behavior
• Ch. 7: Motivation…
Luis D. Maymí Romero
University of Phoenix
Prof. MARIE GELPI-HAMMERSCHMIDT
April 21, 2010
communication is an effective part of every company but in some cases the communication becomes interrupted and it may be unsuccessful. Every company should have a guideline or protocol to follow. And if this protocol is not followed accurately communication may become un-effective.
Previously I was working at a company as a manager for retail…