Ethic: Customer Service and Tezra Holmes Essay

Submitted By tezrah1
Words: 494
Pages: 2

Tezra Holmes
1584 Belmont ave
Atlanta, Georgia 30310
(Home) 404-752-8079 δ (Cellular) 770-572-9692 tezrah1@yahoo.com OBJECTIVE

I am seeking a full-time position in the Customer Service, Administrative, Accounting

SUMMARY

Administrative/Clerical Customer Service Type 25 wpm/Data Entry
Bookkeeping/Filing Cash Handling Creative/Energetic/Positive
Manage multiple tasks Integrity/Highly Ethical

EXPERIENCE

Department of Treasury, IRS - Doraville, GA Pick- Up 04/2007 to 04/2007 ω Loaded and unloaded mail from designated stations ω Sorted federal and state issued mail ω Delivered mail to appropriate locations ω Ensured compliance with applicable federal and/or state laws, regulations, and/or agency rules, standards and guidelines, etc

Decsi Job Corps - Atlanta, GA Administrative Assistant 11/2004 to 06/2005 ω Answered multi-line phone system ω Scheduled appointments with students ω Processed background checks ω Assured discreet handling of all business/office matters ω Entered data into computer database

Wayfield Foods - Atlanta, GA Cashier 07/2004 to 11/2004 ω Received funds from customers and employees, disbursed funds, and recorded monetary transactions in store
Received cash or checks or completed credit-card charge transactions
Counted money to verify amounts and issued receipts for funds received
Re-stocked unwanted items back on shelves
Displayed excellent customer service at all times
Maintained a sanitary and friendly work environment

Krystal Restaurant - Atlanta, GA Shift Leader 11/2001 to 12/2003 ω Resolved customer complaints in a timely, effective and efficient manner ω Processed customer’s food orders in a timely manner ω Assisted in the management of adequate inventory levels using the company’s systems and guidelines to minimize loss. Managed company’s assets by ensuring that the restaurant is clean, safe and organized and complied with safety and security standards at all times
Successfully performed job duties of all positions in the restaurant

I.H. Services - Marietta, GA Night Porter 11/1993 to 09/2000

EDUCATION & CERTIFICATION

Sylvan High School- Atlanta, Georgia GED…