Ethical Dilemmas In Carrie Tolstedt's Wells Fargo

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Wells Fargo had a high pressure sales program. This pressure induced a labor force that caused several located in a particular area to do illegal and unethical acts of creating fake account with information obtained by clients of the bank without their permission. These acts allowed employees to hit their sales quota or even over pass the numbers. Roughly 5,000 employees have been fired including mangers and sales reps. however the company still denies any wrong doing even after letting all of the employees go. Carrie Tolstedt, the divisional senior vice president for community banking was head of the division that was making these actions and denies to this day any wrong doing. She retired back in July with a pension plus bonuses that was in the millions. …show more content…
Instead it set in a system that made employees aware that if they didn’t sell the numbers that where needed they meant nothing and left them with being reprimanded or no job at all. This fear pushed and pushed individuals to the brink of either quieting which I believe where the good employees or unethical act the ones who could forget their own ethical standards to “survive” if you can call it that. I am not sure who is most responsible in this matter as it is hard to say. Those that participated are good to blame as they could have left and found good jobs all the same, with references and their own ethical standards intact. There’s leadership who seen these unusual sales numbers come in who ignored the warning signs or didn’t try to figure out the “” of success to pass to other branches. Therese those that setup the sales culture and didn’t think of the pressure such a system set in place. I don’t one I would blame all as they each had a part in cheating out the people out of there information even possibly credit rating and