Sensory impairment could be a barrier to effective communication they can prevent service users and health care professionals from communicating correctly, this is because they interfere with a service user’s ability to send, receive and understand a message. According to Collins Education sensory impairment is the key issue why service users with sensory impairments are more exposed to ineffective care and their needs are not always met. This would make the service users have a low self-esteem because they will be left confused and unaware about their health.
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This will promote effective communication because the advocate will be able to listen on behalf of the service user so that fewer mistakes will be made and the health care professional will also feel comfortable speaking to someone who actively listens and who can also decode the message.
Disability could be a barrier to effective communication because if a service user is unable to walk and they have to use a wheelchair to access health care services it could prevent them from being able to communicate with a health care professional because for example if they are attending a hospital the hospital may not provide wheelchair access for service users that have