Essay on Exam 1 study guide

Submitted By kjames1813
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Pages: 3

Chapter 4 know generally the steps of the planning process know what a situational analysis is know what a goal is and be able to recognize what SMART is know what a plan is and know the difference between single use, standing, and contingency plans know what a scenario is know the strategic planning terms (e.g., strategic planning, strategic goals, strategy, tactical planning, operational planning) know what tactical planning and operational planning are know what areas are found on a balanced scorecard (e.g., financial, customer, process, people/learning) know what strategic management is know what a SWOT analysis is, what the letters stand for, and which elements are internal (internal resource analysis) and which are external (environmental analysis) know what mission and strategic vision are know who is included in the term stakeholders know generally what happens in an environmental analysis know the terms resources, core competencies, and benchmarking know what corporate strategy is and the difference between concentration, vertical integration, concentric diversification, and conglomerate diversification know what business strategy is and the two main strategies, low-cost and differentiation know what functional strategy is know what strategic control is know the categories of and how to apply the Boston Consulting Group matrix Chapter 5 know the meaning of values, ethics, ethical issue, business ethics, moral philosophy know what universalism is know what teleology is, egoism, utilitarianism, and deontology know what relativism, virtue ethics, and Kohlberg's model are. Know the three stages and be generally familiar with what each stage is like know that companies have an ethical climate and generally what some danger signs might be know what prompted the Sarbanes-Oxley Act to be passed know what ethics codes are supposed to do and the difference between compliance-based and integrity-based programs know what corporate social responsibility is as well as the other responsibilities (economic, legal, ethical, philanthropic) know what transcendant education is be aware of the argument concerning social responsibility v. shareholder responsibility and what Milton Friedman thought about it know that the political environment may give a competitive advantage to green companies know what ecocentric management is and what sustainable growth and life-cycle analysis mean Appendix B not being tested Appendix C have a general understanding Chapter 6 know what the European Union is and how it has affected world trade know the impact of NAFTA and the potential impact of FTAA know who the four dragons are and what APEC and ASEAN are know generally the trends in world trade know what Foreign Direct Investment is and some of our major partners know that universal needs and pressure to reduce costs drive the pressure for Global Integration know what local