Family Education Reform Case Study

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1. What were two significant learnings you gained while placed at this agency?
a. Family education – learning about those in recovery
i. Being a part of this project was awesome, it allowed you to work with the family members directly to give them a better understanding of recovery and what to expect from their from member that is going through the transition.
b. The use of motivational interviewing
i. It was great to use this method on someone other than a classmate. It gave me the opportunity to see hands on the benefits of MI.
c. Being able to identify The Stages of Change
i. I thought this would be difficult but, as I was able to spend more time with the client I was able to identity where they were and use methods that were beneficial
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The outreach programs that they are involved in within the community and the surrounding areas. Pro-Act highlights the importance of recovery and the need for caring supportive helpers in the field. Volunteering my time outside of the agency opened my eyes to the necessity of helpers and the significance of giving back to our communities.

3. What did you like least about this agency?
a. Pro-Act experienced a major transition in the middle of the semester; and this lead to the lack of organization and leadership for the duration of this crisis. Pro-Act is overstaffed with volunteers and interns but, they lack paid staff in particular areas of need and leaves many regions or the organization unattended. I believe they need to re-vamp their staff and responsibilities to avoid this type of cataclysm again.

4. What recommendations would you make to another student who might be placed at that agency?
a. If they are considering concentrating on alcohol and recovery than Pro-Act is the agency where they could learn a lot; if they are interested in the clinical side of Behavioral Health and learning how to complete a biopsychosocial or intake procedure; Pro-Act doesn’t provide those opportunity. Although, they fall short in that area there are definitely others areas to grow, learn, and help those in
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I believe this semester I met with the supervisor formally about four times. Before Jody left she always welcomed the interns to stop by her office to ask questions and get assistance. After her departure it was a little difficult to have that flexibility because it was clear who was fulfilling her position. I later decided to direct all my questions and concerns to John; and John was more formal than informal; although he made many exceptions this semester. He even went as far to provide me with his cell phone number if I had questions and concerns. At first it was a tug-a-war but, it ended with boundless outcomes.

8. Did you have specific job responsibilities at the agency or did you have to “find work to do”? Which way did you prefer it to be?
a. I didn’t have a specific responsibility per se, It was known if you were at the facility during a time that a group was meeting you would be asked to facilitate the group, during my tender with Pro-Act I signed up for several committees and projects that provided specific duties. I preferred to know what was expected of me when I arrived at the facility versus having to find something to do; although; in certain cases when I had to jump in and assist I was always willing to help because this provided additional experience in handling group on various topics and participants.

9. Were you permitted to read client records? If not, what access did you have to information about the clients you worked