Frequency Distribution: Mi Casa Front Porch Restaurant

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A frequency distribution is a data table that displays a number of data observations for either quantitative or qualitative data, which is then categorized into specific intervals (Donnelly, 2013). In this scenario, the owners of Mi Casa Front Porch restaurant are concerned about the lack of repeat customers to their Downtown Phoenix location. The owners are looking to increase customer loyalty and increase repeat business. The owners have surveyed their customers from the Downtown Phoenix location and the sample data focuses on the types of clients and the reasons for returning. With the frequency distribution complete, we can calculate the relative frequencies for types of clients and reasons for returning, analyze the data from the calculations, …show more content…
A relative frequency distribution is a calculation that takes the number of observations from each class and divides them by the total number of observations, in order to display the proportion for each class (Donnelly, 2013). In this case, the relative frequency distribution for the types of clients is; work in local business (0.336), attending sporting event (0.242), live in area (.231), attending convention (0.126), and vacationing in area (0.064). The relative frequency distribution for the reasons for returning is; quality of food (0.280), quality of service (0.260), meal prices fair (0.190), ability to make reservations (0.150), and accommodate large groups (0.120). These calculations represent the proportion between the observations in each class to the total number of observations in the frequency distribution. For instance, the type of client’s data shows us that 33.6% of clients that attend Mi Casa Front Porch restaurant are people who work in local businesses. The reasons for returning data shows us that 28% of people return because the quality of food. Based on the results from the relative frequency distribution, people that work in local businesses and live in the area only make up 56.7% of the total type of client’s that attend