6. How could Harley Davidson’s SCM system, Manugistics, improve its business operations? Harley Davidson SCM system allows them to do business with their suppliers in a web based environment. This will help manage the flow of materials and improve activities with their key suppliers. Harley Davidson needs to make sure that their new system fulfills all the SCM components. Besides focusing on placing orders and ordering and receiving supplies from its suppliers, Harley Davidson also needs to focus on the delivery and return of their finished product. Focusing on delivery is called logistics. Harley Davidson can focus on delivering orders to customers with the finished product it has received from its many suppliers. Another area that many companies may not focus on is return. Harley Davidson needs to track the reason for returns or problems with delivers or certain products. Fulfilling all the components of the supply chain will help Manugistics create great SCM for Harley Davidson.
7. Provide a potential illustration of Harley-Davidson’s SCM system including all upstream and down stream participants.
Supply Chain Management is a huge factor in Harley-Davidson’s success. In order for SCM