Essay on Having good communicational skills are key when working in a health and social setting

Submitted By Hannah'-Daveey
Words: 1044
Pages: 5

Having good communicational skills are key when working in a health and social setting. With any age group there is a different way in which you need to communicate for them to understand, like a child wouldn't be able to understand what an adult told them if they used big and confusing words, you need to use simple easy words for them to understand and relate to. Using objects or hand gestures to communicate would help younger children, disabled or elderly people recognise what you are saying. Pictures will help to show information and pictures would be easier for children, disabled or elderly people to speak to them in the way you should. Making sure there is good communication is key; it’s the way in which we get our points and needs across
Tuckman’s:
Process what they are being told. When communicating in a group Tuck-man’s interaction says that it happens in four different stages
Stage 1: forming, this stage is very important, members of the team get to know each other and become friendly. At first team members tend to behave independently and although goodwill may exist they do not know each other well enough to unconditionally trust one another.
Stage 2: storming, this is important for the growth of the group, this distinguishes the strong groups as some of the weaker groups do not make it this far. Relationships will form and the leader will become clear. Relationships between team members will be made or broken at this stage and some may never recover.
Stage 3: norming, at this stage the team will agree on rules and values. The team will trust the other group members and individuals will start to take greater responsibility so the leader can take a step back.
Stage 4 performing, not all groups will get to this stage. Decision making is collaborative and there should have a high level of respect within the group making the idea made work.
Argyles:
1: an idea occurs, for example out idea wants to tell the doctor what is wrong with you.
2: message coded, this would be us be us putting what is wrong with you into a medium such as writing a note to show the doctor, pictures of where it hurts or any other medium you wish to communicate with.
3: message sent, here we have told the doctor what is wrong and waiting for them to reply.
4: Message received, the doctor has received the message, either he has seen it or heard what you were saying
5: message decoded, the doctor has received message, and they will take what has been said and attempt to decode it, telling the doctor what is wrong is straight forward but what it may be isn’t as straight forward. Not everyone is that transparent and this is the step where communication breakdown may occur, as they may decode the message wrong.
6: message understood, sixth stage is message understood, this is when the other person can understand the meaning of what you have said to them, the doctor know what you have said and understands what has been sent across.
When a lack of communicational skills are apparent knowing what a person needs or want, may be difficult or the patient could want one thing but because of the way he said, signed or explained it may come across different to the nurse, carer or teacher. When talking with someone with disability you have to do it in a certain way.

In argyles communication cycle an idea occurs, message coded, message sent, message received, message decoded and message understood and if this didn’t happen like someone disabled people can’t mentally decode the message and therefore won’t understand what they’re being told, if this didn’t carry out there would be a barrier in the communication and people may not understand what is being sad they might assume them by what they are saying that they mean something else but really they don’t. If a child is telling the teacher…