Job Description and Recruiting Strategies Worksheet
Conduct an interview with someone who has a career or job position that is different from your own. Identify the duties associated with his or her position, as well as any skills and abilities necessary for the position. Use the information gathered in the interview, as well as the Week 3 readings, to complete the following worksheet. Answer each question in paragraph format.
1. What are the duties and job responsibilities associated with the position held by the individual you interviewed?
Sandra is a medical assistant and office manager at a well-known internal medicine Doctors office. She greets patients and submits their co-payments for peoples insurances prior to services being rendered during the visit to the Doctor. For new patients she is required to hand out a packet to the new patient to fill out. This information is then entered into the computer, establishing the person as a new patient for the Doctor.
2. What are the types of knowledge, skills, and abilities that are needed to successfully accomplish the job responsibilities?
Having great interpersonal skills is a must when it comes to working in a Doctor’s office. It is important because people are coming in when they are ill or just getting over being sick and we want to ensure that we are taking care of them and lessening the stress. It is also important to understand the filing and reporting within the medical records. It takes a person some time to understand the work flow of a Doctor’s office which includes multi-tasking by taking vital signs and reporting this information to the Doctor. At times there are call upon to give vaccinations to patients and that would require a certification because there are proper ways to administer this shots and draw small tubes blood for testing purposes.
3. Does the position require any physical tasks? If so, describe the physical tasks and state their frequency. Is there any additional information about the job that would be beneficial to include in the job description?
The job by itself is a hand on occupation where you integrate with many different people dealing with a myriad of different aliments. Being able to have a personality is highly important because the people that come into the office want to be met with respect and know that they matter. On a daily basis the assistance of transporting those from a waiting room to an examination room may be required due to the fact that some people could be handicapped. The office supplies and lifting of boxes within at 40lb weight are among the items that may be moved around the admin side of the office. The supplies keep everything moving along and prevent delays in the services that a person is there seeking.
Compose a 350- to 500-word job description based on the data acquired in your interview.
Knowledge of business and accounting processes usually obtained from an Associates or Bachelor’s degree in Business Administration, Accounting or Health Care Administration. A medical office manager is responsible for hiring and training office staff. .A medical office manager also supervises the selection and ordering of supplies. She oversees the financial aspects of the business, such as billing, banking and accounting. She also addresses staff issues and conducts regular performance reviews. She makes sure that the facility is clean. She oversees the selection of equipment used in the facility and ensures that it works properly Medical office receptionists also answer telephones, and respond to and send faxes. Receptionists gather information from patients upon patients' arrival by having them fill out forms. Many times, all incoming and outgoing mail is a responsibility of a receptionist. A medical office manager also makes sure that educational pamphlets and brochures of services are readily available for patients. She oversees the development