I worked on a team at Wendys, I actually worked best when we had our rushes and when I was under pressure. Whenever a fellow co worker needed help with something or we were short people, I was always willing to jump in and help. I also was willing to work overtime, and I filled in for many call offs, believe me. I would describe good customer service as first and foremost being polite. Customers like to be greeted as they enter the store. I often refer to them as sir or mam. And I will offer to help that customer in any way that I can and if I can't I will find someone who can. If a problem arises with a unhappy customer I would try to deal with it calmly and patiently in a way that benefits the customer and the business. if they're interested but I will not hound the customer or follow them around. I know for me personally it's important to have good knowledge on the products you're selling. I rarely have disagreements with anyone but if I do I would take that person aside and reason with them and tell them how I feel. If I have a disagreement with someone, or if there's someone i'm not quite fond of I like to resolve it right away rather than put up with it and make me miserable, which can affect someones job performance. Usually when I encounter an unfriendly customer I will offer help and try to put him/her at ease. If the customer is like psycho then I would get a supervisor or someone who can better serve his/her needs. My weakest quality would have to be remembering things, If I am bombarded with tasks, or if i'm currently working on an assigned task and I get sidetracked with a number of things I might forget what I was originally doing. So I might have to bring a notepad and write down…
articles and using websites to discover more about this interesting topic.
D. Link- Genetic engineering is important for you all to learn more about because in the short future there will be huge advancements in research of this field.
E. Preview- My speech will inform you all about the three main organisms that are genetically modified. These organisms are transgenic fish, transgenic mammals and transgenic plants.
[First off we will talk about…]
I. Transgenic fish are a major organism that is genetically…
functions fall under the residual roles of the state governments.
Question Seven: Commercial Speech
The Commercial Speech refers to the regulations imposed by government agencies in the interest of the public. It relates to the prevention of exercise of freedom of expression in the interest of the public interest which must be greater than the exercise of the freedom. A good example of a commercial speech can be seen as laid out in Lorillard Tobacco Company v. Reilly,14 in which the agency regulated…
Purpose: To inform my Com 110 audience about the implications of overpopulation
Thesis: To grasp the true concept of overpopulation and its possible effects on the world we will look at the effects it has on our resources, pollution and the economy.
Organizational Pattern: Topical
A. Attention Getter: When you think of the word “overpopulation” you may think of an overcrowded dining center or not being able to find a table at the library during finals week…
teacher calls out your name. Immediately your heart starts racing, your palms get sweaty, and your throat closes up. It is your turn to present your speech to the class. In your lifetime, there will be numerous occasions where you will have to speak to the public, speak to a stranger, or just voice your opinions to someone and by the end of my speech; I will have given you some pointers for overcoming the fear of public speaking. When you develop the ability the overcome the fear of public speaking…
Communication in Action
7 November 2014
General Purpose: To inform my audience about The Republic of Macedonia
A. Attention Getter: Zdravo na site! Kako se osekjame denes? For those of you who do not speak Macedonian let me translate. Hello, everyone! Everyone doing well today?
B. Purpose Statement: Today I would like to inform you about my home country, Macedonia.
C. Credibility Statement: I lived in Macedonia for 16 years…
General Purpose: To Inform.
Specific Purpose: To inform my audience about yoga.
Thesis Statement: I want my audience to be informed about what yoga is, its history, and why it has become so popular in recent years.
I. (Open w/impact) According to Ann Pizer, a Yoga Alliance Certified Instructor, in an article last accessed on September 18th 2007, for Yoga.About.Com. “Yoga means “union” in Sanskrit, the language of Ancient India…
substantially at age 15 and remains elevated throughout (CDC).” Learning how to swim can help reduce the risk of drowning; unfortunately, even with the ability to swim, drowning ultimately cannot be completely preventable.
IV. (Preview body of speech) Today I will be talking about the history of swimming, the four basic strokes of swimming, and the pros and cons of swimming.
1. Although swimming is commonly known for being an event in the Olympic games, the activity of swimming has…
Central Idea: State an interesting new facts about electric cars.
Preview of main points: Today I am going to talk about history of electric cars, where is electric cars today and finally we will explore what is to come of electric cars in the future.
I.The history of the electric cars
A) Where do the electric cars come from?
B) When they was billed in the US?
C) How they grow up in our country?
Credibility) I have always been fascinated with the mechanisms of dreaming, and I thought it’d be a fascinating topic to research for this informative speech.
IV. (Preview Main Points) Although we have experienced countless dreams in our lifetime, do we ever stop to think: how dreams occur? How dreams affect our lives? Do dreams even mean anything? Today in my informative speech about dreams, I hope to enlighten you about dreams forming in our minds, the importance of dreams, and lastly the interpretations…
General purpose: To inform
Speech Goal: I would like to give everybody an insight on Tiger Wood’s life. I will talk about his early childhood, golf career, and the scandal that became his downfall.
Who in your opinion is the most dominant well-known figure in professional sports? This is up for debate to many of us as we all have different likes or interests. But there is one individual who was destined for stardom and was in the spotlight at a very early age.…