I worked on a team at Wendys, I actually worked best when we had our rushes and when I was under pressure. Whenever a fellow co worker needed help with something or we were short people, I was always willing to jump in and help. I also was willing to work overtime, and I filled in for many call offs, believe me. I would describe good customer service as first and foremost being polite. Customers like to be greeted as they enter the store. I often refer to them as sir or mam. And I will offer to help that customer in any way that I can and if I can't I will find someone who can. If a problem arises with a unhappy customer I would try to deal with it calmly and patiently in a way that benefits the customer and the business. if they're interested but I will not hound the customer or follow them around. I know for me personally it's important to have good knowledge on the products you're selling. I rarely have disagreements with anyone but if I do I would take that person aside and reason with them and tell them how I feel. If I have a disagreement with someone, or if there's someone i'm not quite fond of I like to resolve it right away rather than put up with it and make me miserable, which can affect someones job performance. Usually when I encounter an unfriendly customer I will offer help and try to put him/her at ease. If the customer is like psycho then I would get a supervisor or someone who can better serve his/her needs. My weakest quality would have to be remembering things, If I am bombarded with tasks, or if i'm currently working on an assigned task and I get sidetracked with a number of things I might forget what I was originally doing. So I might have to bring a notepad and write down
Purpose statement: To inform my audience about the health benefits of drinking different types of tea.
Thesis statement: Drinking brewed teas, such as green tea, black tea, and white tea has health benefits that many people are unaware of.
Pattern of Organization: Topical.
1) Whether you prefer your tea to be piping hot or ice cold, are you aware that it is one of the best things you can drink?
a) According to an article from Sciencedaily.com, tea is the second most consumed…
How voodoo started
Voodoo is a religion that was brought to the Western coasts by slaves from Africa. It is
believed to have started in Haiti in 1724 as a snake cult that worshipped many spirits
pertaining to daily life experiences. The practices were intermingled with many Catholic rituals
and saints. It was first brought to the Louisiana area in 1804 by Cuban plantation owners who
were displaced by revolution and brought their slaves with them.
At first glance, it seems that a…
teacher calls out your name. Immediately your heart starts racing, your palms get sweaty, and your throat closes up. It is your turn to present your speech to the class. In your lifetime, there will be numerous occasions where you will have to speak to the public, speak to a stranger, or just voice your opinions to someone and by the end of my speech; I will have given you some pointers for overcoming the fear of public speaking. When you develop the ability the overcome the fear of public speaking…
Topic: Healthy Eating
Specific: How to eat Carbohydrates
Intro (thesis): Carbohydrates are onf the main type of nutrients which provides energy for our often referred as “carbs” are an important part of your diets, but it doesn’t mean you’re free to load up with cookies and cupcakes to get your daily carb amount. Today, I will explain the difference between good and bad carbohydrates.
Idea One: (SIMPLE AND COMPLEX): Carbohydrate are an important part of a healthy, well balanced diet but it…
articles and using websites to discover more about this interesting topic.
D. Link- Genetic engineering is important for you all to learn more about because in the short future there will be huge advancements in research of this field.
E. Preview- My speech will inform you all about the three main organisms that are genetically modified. These organisms are transgenic fish, transgenic mammals and transgenic plants.
[First off we will talk about…]
I. Transgenic fish are a major organism that is genetically…
I. The men that can work, execute, and kill, on sea, air, and land are known as the SEALs. This group was created in 1962 by President John F. Kennedy as a small military team to do unconventional warfare. They may not have the most people in their group, but they execute better than anyone. In World War two there was a group named “The Frogmen” that are similar to the SEALs today but they were not an official group. The Frogmen did operations in the sea, air, and land just like the SEALs. In 2001…
General purpose: To inform
Speech Goal: I would like to give everybody an insight on Tiger Wood’s life. I will talk about his early childhood, golf career, and the scandal that became his downfall.
Who in your opinion is the most dominant well-known figure in professional sports? This is up for debate to many of us as we all have different likes or interests. But there is one individual who was destined for stardom and was in the spotlight at a very early age.…
Attn. Getter: The Olympic Creed says, “The most important thing in the Olympic Games is not to win but to take part, just as the most important thing in life is not the triumph but the struggle. The essential thing is not to have conquered but to have fought well.”
Link: The Olympics games have been around for thousands of years, bringing forth athletes from 5 continents of all ethnicities and backgrounds. The Games have served as a symbol of unity, dating back to the ancient world…
Specific Purpose Statement: To enlighten my listeners about the history of 3D glasses as well as their mode of operation.
Central Idea: 3D glasses were developed to assist individuals view objects in a three dimension without having to strain their eyes.
Method of Organization: Topical
I. (Gain attention and interest) Many of us have encountered 3D technology at one point in our lives such as the red and blue…
SPEECH 1315: Informative Speech (Online)
Develop a speech to inform your audience based on one of the following categories:
Report (inform) on a famous person (a past or present person).
Report (inform) on famous organization.
Provide information on a famous event (be specific).
As you research a topic, remember to document your sources for further possible reference. In preparing your speech, select an appropriate introduction and conclusion. Your speech should demonstrate clear…