Analyse the issue of whether change leaders should be
internal or external to the organization. Consider the
circumstances under which you would recommend internal
verses external leadership
There are varying views and opinions on whether external or internal consultants should be
used in an organisation. Though the objective of having a consultant is the same, what each
have to provide for the organisation differs vastly from
Although external and internal consultants have much in common, their different experiences
and positioning in relation to the organisation results in unique strengths and contrasting
perceptions by their clients. Their contributions and value differ according to …show more content…
also the added security as internal change agents would maintain the confidentiality of data
because of their sense of loyalty and commitment to the organisation.
Where a high level of commitment is required, organisations would prefer an internal change
consultant as they have a drive to succeed so as to be able to see the "fruits" of his labour.
This is unlike an external practitioner whose main focus is on the specific task assigned.
Other than commitment, having the competency to take initiative is equally important as they
would at times, need to take a stand to push for the desired outcome and decisions so as to
align the organisation in achieving their desired goals.
There is also an added advantage that the organisation would be able to retain the expertise
and resources internally. In this way, they are also assured that there would be continuous
support and follow up actions in guiding the organisations efforts relating to business
strategies and goals. The OD practitioner though, would need to be able to market the value
of OD and have a significant competency in it. (pg 636)
For the change practitioners to be effective, they would require to be able to collaborate with
others to ensure that all interpersonal relationships with colleagues and higher management is
healthy. A certain degree of detachment must still be present so as to maintain an independent
and objective mindset without the pressure of taking sides or following