Mayer was putting names of the employees on the board outside her office, and who comes first will get a few minutes of her time. These interactions were held longer and regular scheduled meetings. Mayer offered them the opportunity to give their opinion on projects or ideas. Her employees received a few minutes with knowing they had been heard. Marissa Mayer has huge challenge at Yahoo with leaving an impact on Google. Interpersonal Effectiveness: Build a solid relationships is important to Marissa Mayer. She spends her time with focusing her efforts in basics areas that will build connections with her and her followers.
Mayer uses three tools that help to improve her working on relationships: Listen: Marissa gives a chance to other people to talk and pay attention on what they are saying. She removes anything distract from their conversations and focus on the people who trying to convey. Understand: Marissa appreciates other people actions value their contributions. She’s eager to learn new things from others not just giving new ideas. She takes the time to understand from people. Acknowledgment: Marissa acknowledges the contributions of others.…show more content… Customer Service: Marissa Mayer has a passion of overseeing the design and experiences the products of Yahoo. In one of the interviews, Marissa spoke about what it means to serve customers. Believe in the value of the Customer’s voice: Making the products nice, perfectly and functioning is not everything. It’s finding the customer needs and creates something where it will be successful. When Marissa took the CEO post in Yahoo last year, she doesn’t keep her ears closed when listening to her customers especially on Twitter. It was not her proactive .She shares the news about Yahoo and responds on the complaints of the
