What is Human Resources Management?
The department of a business organization that deals with the administrative, management, hiring, training and strategic planning of personnel.
Personnel of a business organization – personnel refers to employees.
Overseeing the benefits and compensation packages provided to all the organizations employees. Introduction to Human Resources
Management of people in organizations.
HR responsible for attracting, retaining and engaging employees.
Managing people in organizations to produce the workforce competencies and behaviors required to achieve the operation’s strategic goals. Human Capital
Human Capital: Knowledge, education, training, skills, and expertise of an organization. the strategic framework and the core strategic activities.
What is Human Resources Management
HR: Strategic Partner
Strategy – the company’s plan for how it will balance its internal strengths and weaknesses with external opportunities and threats in order to maintain a competitive advantage.
The HR department is being viewed as an equal partner in the strategic planning process.
HR specialists are expected to be change agents – if the company goes through change, HR professionals must prepare and guide employees through this change. Strategic Framework
The strategic framework is the set of principles and guidelines to which all strategic HR activities should adhere to:
HR strategy: which must be totally aligned with the company’s strategy.
Performance culture: All companies have a culture, but not all promote high performance and superior customer service. o
While HR is not the bearer or primary shaper of a company’s culture, it is up to HR to design and implement activities so they promote such a culture.
Measure & Evaluate: HR must measure and evaluate its initiatives constantly in an objective and tangible way. o By using tools such as HR Analytics, HR can make better strategic and people-investment decisions, thus making HR more efficient
Government: Policies impact employer-employee relationship ensure
policies and practices comply with new and changing laws
rights (wages, vacation, overtime)
equity and employment equity
health and safety (WCB)
jurisdictions across Canada (14 jurisdictions – 10 provinces and 3 territories).
HRM Responsibilities: Operational
These services include:
future workforce requirements
and training employees
compensation and reward
(including counselling and disciplining)
Environmental Scanning: Identifying Opportunities and threats that are crucial to organizational success.
Strategy Execution: leading change, customer service, lowering labour costs, building employee engagement (emotional and intellectual involvement of employees in their work).
Change agents – lead employees through organizational change:
and Retaining Programs
Environmental Influences: Internal
Organizational Culture: Core values, beliefs, assumptions shared by members of an organization.
culture leads to employer branding and recruitment.
through mission statement, symbols, ceremonies. diversity (200 different ethnic groups in Canada).
Organizational Climate: Prevailing atmosphere and its impact on employees (positive environment for employees).
Economic Conditions: Productivity (ratio of an organizations output to