Malcolm Gladwell The Science Of Shopping

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Malcolm Gladwell in his article “the science of shopping” talks about specific area in the store where is customer enters immediately after walking into the store and it is exactly in front of the entrance; it is called decompression zone. In a simple terms, this zone is a space that the shoppers make the transition from the outside the store, and typically consists of the five to fifteen paces. In this regard Gladwell believes that when real shoppers go into a store, it’s going to take them from five to fifteen steps to refocus and convert their speed from walking speed to shopping speed. In the “the science of shopping” Gladwell bring a advice from Paco Underhill who is a retail anthropologist to his clients; Paco insists that”… never, ever