Nintendo's main target market is the 14 and under group, it appeals to this age group with it's compact cube shaped purple console and by producing cute and cuddly games. Sony targets the average gamer which is the broader group of consumers young and old who enjoy games. Microsoft Xbox targets the hardcore gamers, the consumers who want the best graphics and the fastest game speeds. The marketing concept implies that an organisation aims all of its efforts, in a coordinated and integrated manner at simultaioneously satisfying its customers and achieving its own corporate goals. It sees customer satisfaction as the path to profits and 'Customer Value', 'Competition' and 'Customer Relationships' are it's three main elements. Microsoft claims it's Xbox performs three times better than it's competitors. It was touted by Microsoft to revolutionise video games with never-seen-before gaming experiences.
By claiming a technological advantage it is hoping to deliver better customer value to consumers. The Xbox sets itself apart from the competition with its more powerful compenents and by offering an integrated hard drive which is something its competitors have never even considered offering before. It's online gaming service is another feature designed to creat customer value. Xbox owners can enhance their gaming experience by playing online with people around the world and are not just limited to their living rooms anymore. Sony as market leader countered with an