Module Five Writing Assignment Essay

Submitted By cmhonline
Words: 319
Pages: 2

Module Five Writing Assignment
MKT 223 1902

Quality services are services that offer professional customer service and the services provided are being taking care of in quality. Quality service is a big step in keeping your customers spending. On a personal level I would strive me quality service by having as many customer service representatives on the clock as possible so that if we get a rush of customers no one is standing around wanting on someone to help them. Most cutovers expect that if they pay a fair dollar, in return the y will receive a quality product or service. If the customer is not happy they can return the product or complain about the service they receive. The expectation of quality service that most consumers have also creates a demand for better- trained and education customer service professionals. The professionals need to be updated on all products and services and policies and procedures while on and off the job. Quality service is something that we get better at everyday. Some business just catch on quick, while others need secondary help. Quality service in a business is the key to gaining and keeping repeat customers. Striving for quality service in my business would contest of all employees taking training classes on customer service. Every employee will need to be familiar with customer contact call center and or help desk. Employees will learn how to make customers feel special. Employees will learn how to build stronger