Unit HSC 31 Promote effective communication for and about individuals (Level 3) 1. b) See HSC 351 Q5 to Q7 3. a) The methods of communicating in a way that supports equality and diversity are to treat all individuals the same where possible and to be positive. b) The methods of communicating that are effective in dealing with or challenging discrimination is to be clear and firm so there is no confusion. 5. a) See HSC 351 Q5 to Q7 8. The theories of human growth and development, identity, self-esteem, loss and change that are relevant to the individuals that I work with are Maslows hierarchy of needs and Eriksons psychosocial development theory. The theory relevant for power and how it can be used and abused 11. We dont use specific aids to communication at my place of work. 12. To arrange the environment and position my communication and interactions to the maximum, I would find a place and, or activity which would help the individual to feel relaxed, supported, focused and safe. 13. The conflict and dilemmas that can be created by a difficulty in communication and language is normally the individual may take offence when that was not the intent. 16. The environment which is most appropriate for communicating difficult, complex and sensitive messages is in private rooms e.g. interviewing room, also in a sensitive manner. 18. The difference between a fact, opinion and a judgment is a fact is the truth, an opinion is a view or feeling and a judgment is an informed guess formed from an individuals perception. It needs to be clear on records and reports if what you are writing is fact, opinion or a judgment. Because the people reading it will take what is written as fact. Performance Criteria A1. To obtain, record and pass on information about the individuals communication, language needs and preferences. I would first look at their referral which contains this information. If the individual has been to us in the last 3 years we will still have a file on them. Also information can be passed on by e-mail or in the handover book. A4. a) If I needed information or advice when having difficulty communicating with individuals using their preferred communication method and language I would first ask the member of staff I was working with. If they were unable to help then I would ask my manager. A6. a b) If I needed to change my approach and seek additional help to meet the individuals needs and where the communication methods are inappropriate or ineffective I would first ask the member of staff I was working with. If they were unable to help then I would ask my manager. B1. If I want to use an environment to facilitate effective communication and to aid understanding. Then I would use a room that the individual felt comfortable in, that was private, keeping it informal if that would help and it was appropriate. B7. When an individual needs help to clarify any misunderstandings they may be having. In most cases the individual can be agitated, so first try to calm the individual down, and then ask what the problem is. If I know I tell the individual and help them to understand. If I do not know or need further information, I will tell the individual. I tell the…
Unit 11- principles for implementing duty of care in health, social care or children’s and young people’s settings.
A duty of care is a legal obligation imposed on an individual requiring that they adhere to a standard of reasonable care while performing any acts that could foreseeable harm others. How we do this in my setting, we carry out daily risk assessments and reviewing these for all of the activities we do and places we visit ensures that thought and concern is given to how we do things…
this could limit their choices. If some children want to go outside and some want to stay inside, but there are no staffs available then this means that either all children have to go out or all children have to stay in.
CACHE Level 3 Childcare and Education – Penny Tassoni – 4th Edition
3.1 & 3.2
Be able to evaluate own performance
Having been in my job role for some time now, I can now begin to self-evaluate. By evaluating my own knowledge, performance and understanding against national standards, I am making sure that I am working within the boundaries, rules, regulations and legislations of my job role as a Care Giver.
It is good practice on a regular basis to note down the things I know I can already do with confidence, and also to look at other areas…
describe the responsibility of the practitioner in professionals relationships.
As a practitioner its our responsibility to make sure that we work closely with families in order to create and maintain a professional relationship. We create strong levels of communication and trust
by speaking to the childs parents on a daily basis (especially in nursery) and keeping any information we have about a child or a childs family completely confidential unless its vital for it to be passed on eg. A safeguarding…
ASSIGNMENT BRIEF (A1/a Form)
Unit Number: UNIT 3
Issue Date: 23/02/15
Title: Health, Safety and Security in
Health and Social Care
Course/ Year/ Group: Level 3 BTEC
EXTENDED Diploma in Health and Social
Year: Year 1
Group: 1, 2, 3 and 4
Task 1: 9th March 2015
Task 2: 20th April 2015
Task 3: 11th May 2015
Task 4: 25th May 2015
Assessor: Roli Akpenyi
Task 1: 24th March 2015
Task 2: 4th May, 2015
Task 3: 22nd May 2015
Task 4: 8th June 2015
Level 3 Unit 15
1:1 There are many legisations relating to health and and safety in a social care setting, here is a list of the most important legisations;
Health & Safety at Work Act 1974
Management of Health and Safety at Work Regulation 1999
Health & Safety (first aid) Regulation 1981 include ammendent on 2009
The electricity at work regulations 1989
Manual Handling Operations Regulations 1992
Reporting of Injuries, Diseases and Dangerous Occurences Regulations 1995
Unit 8- Caring for children
The role and responsibilities of an early year’s practitioner follow a number of codes. When working with children there are many care needs of children, such as special needs, safeguarding children, children’s learning, behaviour, and working with parents. Early years practitioners have set responsibilities when working with children, like meeting the learning needs of a child, providing an environment which is welcoming and also they have to work together as…
UNIT 3 – HEALTH, SAFETY AND SECURITY IN HEALTH AND SOCIAL CARE
P1 – Explain potential hazards and the harm that may arise from each in a health and social care setting.
Hazards are referred to as anything that can cause harm to someone. Hazards can be found everywhere, for example, people will be able to spot hazards when travelling to work and when they are present in the workplace. Additionally, there are three main types of hazard, these are health hazards, safety hazards and security hazards…
Unit 3 assessment
Assessement and care in end of life care
Section 1: Understanding the holistic approach to end of life care
1) Various needs that would be considered when planning an individuals end of life care;
a) The physical needs to be considered for a person needing end of life care are
likely to be pain, nausea and vomiting, breathlessness and weakness/fatigue.
Some people may also need help with mobility and personal care.
b) The emotional/pysychological…