Training Aids
There are a number of user training aids available:
1. The user manual: A user manual should come with every system that is developed. A user manual should be prepared to help the user. A manual is compulsory as the user is located at a geographically distant location or when he/she cannot attend all the training sessions. The user manual must also discuss the functions available for the user, how they are executed and how indicative messages should be handled.
2. Help screens: This facility is available in almost all software packages, especially when it is used with a menu. From the menu, the user can select a “help” option.
3. Data dictionary: Data dictionary illustrate the data elements. It is similar to an electronic “one-page”…show more content… A complete set of documentation includes user documentation, system documentation, software documentation and operations for performing various system tasks, recovery, and documentation for backup, auditing and security actions is also needed. There are two types of documentation: system documentation and user documentation.
System Documentation
System documentation is prepared for the person who will be responsible for operating the system in the future. System documentation contains complete information about system’s design specification, its internal workings and functionality. System documentation is divided into internal and external documentation.
• Internal documentation: Internal documentation consists of the program source code and is created at compile time.
• External documentation: External documentation is the system documentation that includes the result of various techniques such as data flow diagrams and entity-relationship diagrams. Although it don’t cover the code itself, but it can give useful information to the primary users including system documentation-maintenance programmer.
