Explain factors that may influence communication & interpersonal interactions in health and social care environments.
I will be explaining the barrier which may have influenced the case study of Mr and Mrs Singh’s meeting with the MDT and how environmental factors influenced the interaction within the meeting.
I am going to be looking at environmental factors such as, noise, setting, seating, lighting, space and time.
Mrs Singh has recently had major surgery and the meeting is aimed at organising a discharge package for Mrs Singh.
Mrs Singh would most probably not feel 100% and may feel unwell and unable to give her full attention and feel like her decisions could be the wrong one.
It states in the case …show more content…
To conclude, If eye contact, a calm setting and an interpreter was present in the meeting they both could of felt more of a part of the meeting and felt more at ease whilst in attendance.
Due to none of these factors not being there and many barriers were there to achieve an effective flowing conversation, Mr and Mrs Singh did not receive or understand any information that had been given to them by the