In Week One, you will be introduced to the key concepts and theories of management’s four primary functions: planning, organizing, leading, and controlling. The readings explain various internal and external factors that affect management. These factors are important because as you examine each of the four primary management functions, you will become more aware of the internal and external influences and the decision-making processes that affect management.
Functions of Management
OBJECTIVE: Define the four functions of management.
Resource: Ch. 1 and Appendix A of Management: Leading & Collaborating in a Competitive World Content
Ch. 1: “Managing”
Managing in the New Competitive Landscape
Globalization
Technological Change
Knowledge Management
Collaboration across “Boundaries”
Managing for Competitive Advantage
Innovation
Quality
Service
Speed
Cost Competitiveness
Delivering All Five
The Functions of Management
Planning: Delivering Strategic Value
Organizing: Building a Dynamic Organization
Leading: Mobilizing People
Controlling: Learning and Changing
Performing All Four Management Functions
Management Levels and Skills
Top-Level Managers
Middle-Level Managers
Frontline Managers
Working Leaders with Broad Responsibilities
Management Skills
You and Your Career
Be Both a Specialist and a Generalist
Be Self-Reliant
Be Connected
Actively Manage Your Relationship with Your Organization
Survive and Thrive
Appendix A: The Evolution of Management of Management
Early Management Concepts and Influences
Classical Approaches
Systematic Management
Administrative Management
Human Relations
Bureaucracy
Contemporary Approaches
Quantitative Management
Organizational Behavior
Systems Theory
Contingency Perspective
OBJECTIVE: Explain how internal and external factors affect the four functions of management.
Resource: Ch. 2 of Management: Leading & Collaborating in a Competitive World
Content
Ch. 2: “The External Environment and Organizational Culture”
The Macroenvironment
Laws and Regulations
The Economy
Technology
Demographics
Social Issues and the Natural Environment
The Competitive Environment
Competitors
New Entrants
Substitutes and Complements
Suppliers
Customers
Environmental Analysis
Environmental Scanning
Scenario Development
Forecasting
Benchmarking
