Negative feedback and word of mouth is what is damaging the potential growth of the company and the sales of the Cayenne. It is important that Porsche does their best to represent themselves well on these brand online communities by encouraging owners to defend their brand.
Implementation and loose ends
- Detract notice of negative press, Internet (Rennlist), and other damaging sources
- Increase brand awareness, publicity, and advertising
- Focus on not only new market segment, but also on retaining brand loyalists
- Hold focus groups and surveys for owners of rival SUVs and owners of Cayennes
1. How much and in what ways has the launch of the Porsche Cayenne changed the meaning of the Porsche brand?
a. Since the launch of the first Porsche in 1948, “the brand has stood for expensive, high-performance sports cars.” For years, the design, appearance, and overall sports car appeal varied very little. This single-minded focus would change with the announcement of the Cayenne. No longer would the Porsche limit itself to the sports car – it would enter the SUV world as well. However, with this launch did not come a brand redirection rather an extension. According to Wiedeking, “he wanted the vehicle to combine traditional Porsche styling and performance