Problem Solving and New south Wales Essay

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APPLYING PSYCHOLOGY TO WORK
DESIGNING A PORTFOLIO

FINAL – the complete portfolio
Complete each section of the document, you can use the original portfolio sections created in portfolios 1-4 as a start. Then compare your original efforts to the “gold standard” version.
Analyse the job advertisement
The role is: Business Analyst
It was advertised (when and where): SEEK, 05/08/2013
Now list below the KSAOs required for the role:
Knowledge

Accounting and Finance
Certified Public Accountant (CPA), Financial principles and practices, the financial planning, options, futures and other derivative.
English, Chinese and Japanese Language
Native level
Business Law
Business entity, taxation law, government agency rules
Customer Service
Solving customer complaints, meeting customer requirements
Mathematical Skills
Highly knowledgeable in Calculus, Differential Equations and other many fields.

Skills

Computer and Electronics
Mastery of Microsoft Office programs (Word, Excel, PowerPoint, Access)
Experience with QuickBooks and with maintaining office budget.
Ability to work with several operating systems, including Windows, Mac OSX and Linux.
Adaptability and Flexibility
Able to identify key issues, pinpoint problems and initiate creative solutions.
Analytical and Problem Solving
Ability to quickly analyse a problem and develop an effective response.
Integrative and Lifelong Learning
Ability to learn new skills quickly and accurately and integrate different skills to achieve success.

Abilities
Written expression
Exceptional listening
Verbal communication- effectively conveying information verbally with good eye-contact and speak volumes.
Independent－ability to work on my own without being constantly supervised

Other qualities
Teamwork
Time management
People-oriented
Practical
Attentive
Consistent
Cooperative
Establishing and maintaining relationship

Now go back and identify the top 6 KSAOs that the job is likely to require. In reality you cannot address everything in your resume and its important to tailor a response for each job you apply for.
Identify your strengths
How might your strengths be useful to an employer?
Strength
How useful to an employer….
Self-control and self- regulation
In a company, obeying discipline is a precondition of the work for the employer. I can control and regulate myself to obey the requirements and rules of the company. At the same time, I can actively adjust my motion and status according to environmental change around me so as to keep a clear head in the workplace
Flexibility
Being flexible is a great quality to have, especially work in group or team environment. I remain open-minded and changes opinions on the basis of new information. Thus, when I perform a wide variety of tasks, I can changes focus quickly as demand changes. Also, I can manage transitions from task to task effectively as well as adapt to varying customer needs.

Critical thinking
From this strength, I am able to offer advice and create plans based on analysis of issues and trends, and how these link to the responsibilities, capabilities, and potential of this organization. As a business analyst, this strength may also prove beneficial in anticipation of emerging crises and opportunities. I am capable to develop well-informed advice and strategies that are sensitive to the various needs of multiple stakeholders and partners.

Problem Solving
When facing problems and challenges in the work, this strength ensures me to anticipate problems by seeing how a problem and its solution will affect other units, gathering information before making decisions, weighting alternative against objectives and arriving at reasonable decisions. I am able to analyse current procedures for possible improvements and notify supervisor of problems in a timely manner.

Citizenship, teamwork, and loyalty
As an employer, this
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